Quality Engineer

Standex•Fairfield, OH

26d

About The Position

The Quality Engineer will be responsible for managing customer complaints and returns, maintaining non-conformance databases, and leading problem-solving activities using industry-standard methodologies. This role involves working with various departments such as Sales, Supply Chain, Production, Manufacturing, and Engineering to address customer returns, vendor issues, and ensure product quality. The engineer will also conduct process and internal audits, document quality assurance activities, and develop new approaches to solve quality-related problems. A key aspect of the role is applying statistical process control and other quality tools to analyze data and improve processes. The position requires a strong understanding of quality principles, experience with specific quality standards like AS9100 or IATF16949, and the ability to manage multiple demands effectively.

Requirements

Requires a bachelor’s degree in engineering, business, or other technical field.
Two-year minimum experience in a manufacturing environment as a Quality Engineer.
Hands-on experience applying quality principles.
1-2 years’ experience with AS9100 or IATF16949.

Nice To Haves

Quality certification (ex: CQT, CCT, CQE, or CRE) is a plus.
Demonstrated proficiency in electronic engineering principles is a plus.
Successful completion of formal coursework involving statistical analysis.
A demonstrated ability to perform in a fast paced, changing, and demanding environment.
An excellent command of the English language, both written and oral.
Demonstrated skills in facilitating cross functional meetings, managing teams, and working effectively across all functions.
Proficient with MS Office programs- Excel, PowerPoint, Word, Visio.

Responsibilities

Manage customer complaints and returns.
Manage the company's non-conformance databases.
Lead problem-solving activities utilizing industry standard methodologies: 8D’s, 5 whys, 3x5, Ishikawa fishbone diagrams.
Work with Sales and Supply Chain staff on customer returns and vendor issues.
Direct or inform technical and administrative workers engaged in quality assurance activities.
Perform initial analysis and testing on customer returns/suspect parts and disposition accordingly.
Work with Production, Manufacturing, and Engineering personnel on RCCA.
Complete FAI reports per AS9100 for submittal to customer.
Conduct Process audits and participate in the Layered Process Audit program.
Plan and conduct AS9100 Internal Audits as part of the audit team.
Document data obtained during all quality assurance activities, consistent with company policies and procedures.
Experience with APQP and PPAP process (Process Flow, PFMEA & Control Plan).
With input from Engineering, plan and conduct the analysis, inspection, design, test, and/or integration to assure the quality of the assigned product or component.
Develop Incoming Inspection requirements.
Perform quality engineering reviews of design documentation for compliance with stated requirements, assist with maintaining customer-specific requirements, Supplier quality manuals and company quality records.
Apply statistical process control (SPC) methods and other Quality tools for analyzing data to evaluate the current process and process changes.
Participate in Production and Vendor MRB activities.
Develop new approaches to solve problems identified during quality assurance activities.
Develop procedures and work instructions as needed.
Communicate significant issues or developments identified during quality assurance activities and provide recommended process improvements to management.
Prepare reports to communicate involvement and results of quality assurance activities and present technical and program information to team members and management.
Maintain a working knowledge of government and industry quality assurance codes and standards.
Manage multiple demands (Internal and External) while demonstrating good attention to detail, schedules and deliverables.