Quality Engineer

Challenge Manufacturing•Bridgeton, MO

14h•Onsite

About The Position

The Quality Engineer is responsible for conducting ongoing analysis of the production process inputs and outputs to ensure that customer (internal and external) quality requirements are being achieved. This role involves active participation in the 'Safe Launch' process, ensuring a smooth handover of product requirements from APQP QE to Current Production QE. The Quality Engineer will work collaboratively to complete necessary quality system documentation, dimensional data, GP-12 support, and packaging for shipment. Additionally, this role provides plant communication for the formal tooling buy-off process, including Run at Rate support and documentation for die/welder readiness. Preparation of all PPAP documentation for submission is also a key responsibility. The Quality Engineer will manage all plant-level quality concerns for assigned products, serve as the direct point of contact for customer complaints, and manage the Quality System for all post-launch changes. They will obtain 'Master Samples' from initial production runs for program archiving, update Control Plans & FMEA as issues arise, and issue Product Quality Check Deviations. The role requires providing timely acknowledgement responses and formal documentation (PRR/HTR) for customer complaints. A strong presence at assembly plants is expected for face-to-face interaction, customer satisfaction, and relationship development. The Quality Engineer will become an expert on how each part is utilized in the vehicle build and understand customer expectations. They will communicate the 'voice of the customer' to plant management, highlighting key part attributes and their importance. Training plant-level quality auditors and production team leaders on part acceptability, inspection methodology, and customer expectations is also a responsibility. The QE will direct Quality Technicians in providing supporting product quality documentation and floor support, and provide plant priorities for part improvement, stressing continuous improvement. They will address plant floor quality concerns, provide timely opinions on acceptability, and establish decision criteria for management. Championing problem control meetings for customer complaints, ensuring accountability from attendees, is crucial. The QE will monitor daily part quality, spend time on the floor checking parts, and audit product and process to verify customer requirements are met. Participation in layered process audits and implementation of new inspection and control methods are also part of the role. The QE is responsible for supporting all QSB+ and TS requirements associated with their assigned part responsibilities.

Requirements

Associate degree from a 2- or 4-year college
5 Years in related experience and/or training
Equivalent combination of education and experience
Has high standards of performance for self.
Takes responsibility for actions, results, and mistakes.
Is thorough, accurate, and reliable when performing and completing job tasks; demonstrates honesty and integrity in all aspects of work.
Takes positive action to objectively resolve conflict by listening, staying focused on issue to find resolution, and monitoring progress.
Maintains positive relationships by constructively resolving conflicts.
Uses feedback from others to continuously improve performance and work relationships.
Moves within own and/or other work areas (flexes) to support plant flow.
Works with sense of urgency to meet needs of customers.
Has necessary experience, skills, and knowledge to perform all aspects of job; rotates through all job responsibilities.
Maintains knowledge and skills to perform job effectively.
Has ability to focus on benefits of change and see it as positive; approaches change or newness in constructive/objective manner; views change as learning opportunity.
Looks for good in others; works collaboratively with others; shares information and knowledge.
Is at work when scheduled and ensures coverage when absent; takes timely breaks/lunches; uses time wisely.
Advance GD&T training
Understanding of the Specific Customer Requirements
Understanding the PPAP Process
Understanding of the APQP Process
Understanding of dimensional data and the ability to analyze and make decision
Understand problem solving and all the involved core tools
Communication written and verbal
Plexus
Microsoft Office

Nice To Haves

Bachelor of Science Degree from a 4-year college or university
10 to 15 years related experience and/or training
Equivalent combination of education and experience

Responsibilities

Conduct ongoing analysis of production process inputs and outputs to ensure customer quality requirements are met.
Participate in the 'Safe Launch' process, ensuring a detailed hand-off of product requirements from APQP QE.
Collaborate to obtain and complete necessary quality system documentation, dimensional data, GP-12 support, and packaging for shipment during the 'Safe Launch' process.
Provide plant communication linkage for the formal tooling buy-off process, including Run at Rate support and documentation for die/welder readiness.
Prepare all PPAP documentation for submission.
Manage all plant-level quality concerns for assigned products.
Serve as the direct point of contact for customer complaints.
Manage the Quality System for all changes after launch.
Obtain 'Master Samples' from 300-piece initial production runs for program archiving.
Update Control Plans & FMEA as issues arise from the floor or customer.
Issue Product Quality Check Deviations following direction from management.
Provide timely acknowledgement responses to customer complaints.
Provide formal documentation PRR/HTR, responses to the customer.
Be a presence at assembly plants to provide face-to-face interaction, ensure customer satisfaction, and develop relationships.
Understand how each part is utilized in the vehicle build and become the 'expert' regarding customer expectations.
Provide plant management with the 'voice of the customer' and explain key part attributes and their importance.
Train plant level quality auditors and production team leaders on part-to-part concerns regarding acceptability, inspection methodology, and customer expectations.
Direct Quality Technicians to provide supporting product quality documentation and floor support as necessary.
Provide plant with priorities for part improvement to ensure the most important attributes are addressed first, and stress continuous improvement.
Address plant floor quality concerns as they arise, provide timely opinions for acceptability, and be able to provide proper decision criteria for management.
Champion problem control meetings for customer complaints, ensuring attendees are accountable.
Monitor daily part quality and spend time on the floor checking parts and auditing product and process.
Participate in the layered process audits.
Implement new methods of inspection and control when required (e.g., enhanced containment techniques, SPC data, scheduled CMM runs or Roamer scans).
Support all QSB+ and TS requirements associated with assigned part responsibilities.