Quality Engineer

GN Group•Shakopee, MN

25d•Hybrid

About The Position

GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. GN operates in more than 90 countries across the world. Founded in 1869, GN has more than 7,000 employees today.

Requirements

Strong verbal and written communication skills
Problem solving skills
Detail oriented
Root cause analysis
Risk assessments
Excellent organizations skills to manage multiple priorities
Self-directed
Drive continuous improvement throughout the organization
Bachelor’s Degree in Engineering or equivalent experience.
2+ years related work experience: (Quality Engineering, Quality Control, Quality Improvement Projects, Root Cause Analysis, CAPA) preferred.

Nice To Haves

Experience in Medical Device Manufacturing, ISO 13485, highly preferred.

Responsibilities

Develop and maintain quality system related procedures.
Develop and execute training, including competence assessment, for quality-related processes and procedures
Create, review and approve Engineering and Manufacturing Change Orders
Work cross-functionally to conduct root cause investigation, action planning and verification of effectiveness for CAPA
Work with manufacturing, supply chain, engineering, and others to solve internal and external supplier quality issues; investigate non-conforming product and recommend disposition
Design, supervise, and perform quality methods such as failure mode effects analysis and statistical process control
Establish and maintain systems/methods to monitor incoming, in-process and shipped product quality to ensure safety and performance, identify trends and drive improvements
Communicate with local, global and corporate functions and customers, as needed, to resolve system and product quality issues, including customer complaints
Drive Quality Planning Process including FMEA (Risk Management), Control Plan and Process Audit, etc.
Establish and maintain inspection procedures based on the material/product specifications and customer requirements