Quality Engineer

Westerkirk•Calgary, AB

19d•Onsite

About The Position

De Havilland Aircraft of Canada Limited (DHC) is a storied name in the aerospace industry, recognized worldwide for its pioneering contributions to aviation and its unwavering commitment to quality, innovation, and reliability. Headquartered in Calgary, AB, DHC currently has approximately 2,400 employees across British Columbia, Alberta and Ontario, as well as in markets and distribution hubs world-wide. Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of roles—from bush flying to commercial aviation—and are celebrated for their rugged durability, operational versatility, and excellence in performance. Over the decades, De Havilland Canada has evolved to meet the changing needs of the aviation industry. Today, we are more than just an aircraft manufacturer; we are a comprehensive aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to upholding the highest standards of craftsmanship and innovation. We are currently recruiting for a Quality Engineer to join our team in Calgary, AB. The Quality Engineer reports to the Quality Manager and the primary purpose of the role is to; develop, implement, and coordinate the supplier approval process, develop supplier performance evaluations/control system to ensure accurate register of approved suppliers is maintained, and to collaborate with the First Article Inspection (FAIR) process by loading/initiating FAIR files for new parts for both production and supplier. This position will also develop, implement, monitor, and coordinate customer metrics and RCCA.

Requirements

TCCA aircraft Maintenance Engineering license preferred
Technical degree or diploma or equivalent an asset
Minimum 5 years’ experience working with Supplier Management
Certified Internal Auditor; Certified Lead Auditor preferable
Minimum 5 years’ experience working under ISO9001, AS9100 or similar standard
Minimum 5 years’ experience in auditing (Internal, Third-party or similar audits)
Multi-Language speaker (French, Spanish, English) an asset
Experience, and understanding technical skills related to critical process specifications
Experience in QMS metrics including measuring and monitoring of manufacturing processes
Experience with performing quality assessments including prior audit experience to AS9100 or ISO9001
Demonstrated ability to communicate effectively both orally and in writing
Excellent interpersonal skills and the ability to manage conflicts
Good organizational skills and ability to work independently with minimum supervision and direction
Demonstrated ability to read and understand technical drawings and specifications
Good knowledge of statistical techniques and data analysis used in all phases of metrology is considered an asset

Responsibilities

Develop, implement, and maintain a supplier approval process, including coordination Quality and/or technical requirements
Develop and implement a supplier control system including proposing current & multi-year annual oversight plans -travelling to suppliers for audits regularly
Maintain an accurate and up-to-date register of Approved Suppliers (Approved Vendor List) including current status/metrics
Implement the Supplier Quality Manual and related sub tier document
Implement, and maintain a Supplier performance monitoring system (influenced by performance and risk indicators)
Load new part information into Net-Inspect. Follow up on FAIR status with vendors until files are completed by suppliers and approved by DHC Quality Control
Manage the Supplier Corrective Action Request (SCAR) process. This includes providing updates to and reporting on SCAR metrics (on the MOS board or through reports requested by the Director of Quality)
Organize, perform Supplier Audits and report results. This include proactively creating and updating the Supplier Audit Plan/schedule and seeking timely approval of audit budget/expense and schedule changes
Follow through on audit SCARs to ensure timely closure escalating proactively when risks to closure activities are apparent
Manage & Monitor the Supplier Certification (delegation of authority) program, develop methods for proactive measurement
Provide advice & training to purchasing personnel related to Supplier QA processes
Work as part of the Supplier Quality team to ensure program specific requirements (e.g., Dash-8, CL, Twin Otter, etc.) are clearly delineated to the appropriate supplier base
Assist in the development of standard work for all division activities respecting Lean principle
Understand metrics that measure key performance parameters
Strive to achieve world class levels of customer service in every interaction our clients have with DHC