Quality Engineer - Technology

Bank of America•Plano, TX

1d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for testing and delivering complex software requirements to accomplish business outcomes, ensuring the testing strategy and processes are well-defined and continuously improved. Key responsibilities include establishing a test and automation strategy, creating common test frameworks, defining and managing test processes including test data generation, defect management and reporting. Job expectations include understanding and implementing internal/external mandate, ensuring compliance requirements are met on all levels of test environments, and manages traceability. LOB Summary: Documents, revises, and maintains all automation program governance standards and routines Subject matter expert on all enterprise change management (ECM) Facilitator of enterprise toll-gating requirements for the community across Global Markets Tech Subject matter expert for automation for application management Responsible for tracking of automation program governance health metrics Distribute periodic updated metrics and engage with the tech teams to ensure timely correction of data quality issues Serve as liaison between the technology delivery leads, for all automation requirement and ensuring all deadlines are met and senior leadership is kept informed of progress Drive the management information and visualization tools development Capture key project metrics and information for executive level reporting Work with globally distributed teams to coordinate various types of information and projects Proactively manage risk metrics – focus on “at risk” or “exceeding threshold risks” – work with technology management to address root causes and remediate as required

Requirements

5+ years in test automation using Selenium WebDriver
Proven experience leading large-scale automation programs
Experience managing distributed/global teams
Hands-on exposure to end-to-end delivery lifecycle
Strong experience in: Selenium WebDriver (core)
Selenium Grid (parallel execution)
Framework development: Page Object Model (POM)
Data-driven / hybrid frameworks
Automation languages: Java (most common), Python, or C#
API testing (RestAssured, Postman)
Basic SQL / database validation
Experience in: Agile / Scrum / SAFe delivery models
Waterfall (for enterprise programs)
Ability to: Define automation strategy & roadmap
Manage backlog, risks, dependencies
Track KPIs (test coverage, execution speed, ROI)
Strong stakeholder management and communication skills

Nice To Haves

Recent GTO experience
Analytical Thinking
Business Acumen
Influence
Technical Strategy Development
Test Engineering
Automation
Collaboration
Solution Delivery Process
Solution Design
Stakeholder Management
Agile Practices
Application Development Architecture
DevOps Practices
User Experience Design

Responsibilities

Creates and optimizes test processes including defect management and reporting
Creates and optimizes test automation frameworks and use of test automation tools
Leads test planning for complex features that span across the platform or multiple teams
Creates a test automation strategy across the application stack (UI, API, and Backend, etc.)
Ensures alignment and sign off for test cases from business and other stakeholders
Manages test execution and resolves, communicates or escalates any issues that may result in test plan variance
Designs test data and ensure data compliance requirements are met on all levels of test environments
Lead end-to-end automation delivery programs (RPA, AI/ML, workflow platforms)
Own planning, execution, and delivery governance
Manage automation pipelines, prioritization, and backlog
Ensure solutions are delivered on time, within scope, and within budget
Drive continuous improvement and scalability