Technology Director, Quality

Johnson & Johnson Innovative Medicine•New Brunswick, NJ

7d•$150,000 - $300,000•Hybrid

About The Position

The Director, Quality (NA) – IT provides strategic leadership for quality, validation, and testing across North America–based information technology solutions supporting DePuy Synthes. This role is accountable for ensuring technology platforms, systems, and processes meet regulatory, compliance, and business quality standards while enabling speed, reliability, and scalability. The Director partners closely with IT, Digital, Cybersecurity, and business leaders to embed quality into the full technology lifecycle and to drive continuous improvement across enterprise systems. Reports into the DePuy Synthes Technology organization.

Requirements

Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
10–12 years of progressive experience in IT Quality, Quality Assurance, Testing, or Validation roles, including leadership responsibility.
Demonstrated experience leading managers and senior professionals in a matrixed, global or regional environment.
Strong knowledge of software quality practices, system testing methodologies, and technology lifecycle management.
Experience establishing quality metrics, dashboards, and governance processes to support enterprise technology platforms.
Proven ability to partner with IT, business, and external stakeholders to deliver compliant, high‑quality technology solutions.
English (fluent).

Nice To Haves

Master’s degree in a technical, engineering, or business discipline.
Experience supporting regulated environments (e.g., medical device, healthcare, or life sciences IT systems).
Familiarity with risk‑based validation, test automation, and modern delivery models (Agile/DevOps).
Strong change leadership and continuous improvement mindset.
Experience working with third‑party vendors and managed service providers.
Quality, testing, or technology certifications (e.g., ISTQB, Six Sigma) preferred.

Responsibilities

Lead and oversee IT Quality strategy for North America, including quality governance, testing, validation, and continuous improvement across enterprise and commercial systems.
Direct managers and senior individual contributors in a matrix environment, providing coaching, performance management, and talent development.
Establish and maintain quality standards, processes, and metrics for software development, system validation, and release management.
Partner with IT, Digital, and business stakeholders to ensure quality is embedded throughout system design, development, testing, deployment, and support.
Oversee risk identification, mitigation planning, and issue escalation related to system quality, compliance, and reliability.
Ensure compliance with applicable regulatory, corporate, and internal quality requirements impacting IT systems and data integrity.
Use data, dashboards, and KPIs to monitor quality performance and drive improvements across IT platforms and services.
Collaborate with external vendors and internal partners to align on quality expectations, testing approaches, and delivery standards.

Benefits

Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
Consolidated retirement plan (pension)
Savings plan (401(k))
Long-term incentive program