About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Quality Engineer Specialist within PNC's C&IB organization, you will be based in Dallas, TX or Pittsburgh, PA. The Quality Assurance Specialist is an early career to develop individual contributor responsible for supporting automation-first quality engineering across application delivery. This role builds foundational capability in test design, execution, defect analysis, and service-level validation while helping teams validate changes earlier and more consistently within modern delivery practices.

Requirements

  • Typically,1-5 years of experience in Quality Engineering, SDET, or Software Engineering.
  • Foundational knowledge of automation, scripting, and test execution practices.
  • Familiarity with Agile delivery, SDLC concepts, and defect lifecycle management.
  • Ability to work collaboratively in a fast-paced engineering environment.
  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Nice To Haves

  • Analytical Thinking
  • Automation
  • Controls Testing
  • Corporate Governance
  • Quality Assurance (QA)
  • Quality Support
  • Selenium
  • Software Testing
  • Test Case Development
  • Usability Testing
  • Accuracy and Attention to Detail
  • Application Testing
  • Influencing
  • Process Management
  • Software Development Life Cycle
  • Software Quality Assurance And Testing
  • Technical Documentation Management
  • Technical Troubleshooting

Responsibilities

  • Design, develop, and execute functional and integration test cases aligned to requirements and user journeys.
  • Contribute to test automation under guidance using approved frameworks, tools, and coding practices.
  • Participate in sprint activities including planning, backlog refinement, execution, and defect triage.
  • Log defects with clear reproduction steps, evidence, and impact context.
  • Support API, service, and workflow validation across assigned applications.
  • Assist with test data setup and execution environment readiness as needed.
  • Collaborate with developers to improve testability and early validation.
  • Develops and executes detailed test plans, ensuring they align with team, strategy, and program goals.
  • Provides input to the testing approach, tools, and technologies to be used for projects.
  • Ensures access to test environments is complete and escalates all issues and risks to the team for resolution.
  • Escalates Quality Engineer tool/data specific issues to Quality Engineer leaders.
  • Works with the team to prioritize and retest/disposition defects.
  • Identifies potential process and tool improvements.
  • Participates in Team Planning, providing estimation of timeline and resource needs to meet testing goals.

Benefits

  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level
  • years of service
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