Quality Engineer Manager

IDEX•West Jordan, UT

41d•Onsite

About The Position

As a Quality Engineering Manager at Trebor International, you will be responsible for ensuring that our products and services meet the highest quality standards and customer requirements. You will directly communicate and support the Mission, Vision and Values of IDEX and Trebor International. You will lead a multifaceted engineering and technician team that is responsible for implementing and maintaining a comprehensive quality management system. In addition to leading the Quality team, you will collaborate directly with other senior staff members and functional areas including Operations, Supply Chain, Marketing, Engineering and Technical Support. Success will be to continuously improve the quality, cost, and external brand perception of Trebor’s products.

Requirements

Bachelor's degree in Quality Management or Industrial Engineering is preferred; other technical degrees or equivalent industry experience will be considered based on relevance to the role.
5+ years of hands-on engineering experience in quality management systems with a strong knowledge of quality management standards, methodologies, and tools.
Proven experience as a Senior Quality Engineer, or in a similar quality assurance role, with customer issue resolution expertise.
Extensive experience with inspection tooling, calibrations, and effective risk assessments.
Proven track record, demonstrated by a progressive level of growth in responsibility, including formal or informal experience leading teams.
Proficiency in leading root cause analysis (e.g., 8D, 5 Whys), CAPA, and cross-functional issue resolution.
Strong written and verbal communication skills, including the ability to present technical content and interact with internal teams, external partners, and customers.

Nice To Haves

Certification in quality management (e.g., Six Sigma, ASQ Certified Manager of Quality/Organizational Excellence) is preferred.

Responsibilities

Managing a robust ISO 9001 compliant quality management system in compliance with industry standards and regulations, and developing quality policies and procedures to ensure consistent product quality and customer satisfaction.
Managing continuous improvement of the quality management system through audits and reviews to ensure the business is audit ready at all times.
Set strategic direction and guide a team of quality engineers and technicians to manage supply chain quality requirements and drive internal quality standards, procedures, and best practices.
Manage the customer quality feedback system, using RCCA techniques and use the analysis to actively drive improvement to processes to prevent reoccurrence.
Onboard and develop suppliers, conduct external supply chain audits, monitor supplier performance trends, and utilize SCARs to drive resolution to nonconformances.
Lead teams to identify process inefficiencies and areas for improvement in product quality and foster a culture of quality awareness and continuous improvement among the workforce.
Meet or exceed internal and external customer needs through active participation in policy making, strategic business planning, implementation of plans and direct customer contact.
Coach, train and support team members by setting an example of excellence in attitude, teamwork and performance, integrating total quality management and providing positive training and encouragement.
Represent management with all stakeholders, including customers and suppliers, and provide timely and quality communication to all stakeholders.
Evaluate current business processes to identify areas of improvement and opportunities for advancement.
Manage the creation of clear, well-written technical support documentation and internal processes.
Lead or participate in special projects and assignments, as directed, at both the corporate and local level.
Keep abreast of changing industry standards (SEMI F57, etc.) and oversee compliance work.
Identify and hire qualified engineering or technician candidates.