Quality Engineer IV - Liquid Cooling Server Racks

Jabil•Florence, KY

5d•Onsite

About The Position

Jabil is seeking a senior individual-contributor Quality Engineer IV to support advanced manufacturing of liquid-cooled servers and racks at its Florence, Kentucky site. The role owns quality across the full product lifecycle, from New Product Introduction (NPI) through volume production and sustaining, ensuring products, processes, and systems meet customer, regulatory, and internal quality standards. It applies advanced technical judgment to set quality strategy, lead systemic manufacturing improvements, and influence engineering, supplier, and customer decisions. The position combines analytical work with hands-on engagement on the production floor in a fast-paced, high-constraint environment. The Quality Engineer will lead problem solving, establish quality controls, and collaborate with internal and external partners to assure the quality, safety, and performance of liquid-cooled assemblies and complete rack systems. Responsibilities span customer requirements and risk traceability, QMS leadership, liquid-cooling process and equipment validation, NPI launch and ramp, in-line yield improvement, supplier quality, customer complaint resolution, digital quality, documentation and training, and cross-functional leadership. The role also partners with EHS and Quality Systems on procedures for leak mitigation, coolant and chemical handling, waste management, and environmental compliance. The role is based on-site at the Florence, KY integration and test lines, with supplier and customer visits as needed, estimated at approximately 15–20% travel. Success is measured by improved first-pass yield, reduced DPPM and cost of poor quality, zero major audit findings, CTQs green at launch, effective CAPA, and reduced corrective-action closure time.

Requirements

Bachelor’s degree in mechanical, industrial, manufacturing, or electrical engineering, or a related field; an equivalent combination of education, training, and experience may be considered.
At least 8 years of experience in Quality or Manufacturing Engineering for cloud/data-center hardware, or an equivalent combination of education, training, and experience.
Proven manufacturing-setting experience with liquid-cooled technology, ideally involving computer/server hardware or data-center cooling systems.
Hands-on expertise with PFMEA, Control Plans, PPAP/FAI, MSA, SPC, and DMAIC/8D/A3 problem-solving methodologies.
Strong data skills, including advanced Excel/Sheets capability and basic familiarity with a BI tool such as Power BI, Tableau, or Looker.
Ability to influence cross-functional teams and stakeholders using data-driven insights to drive process changes and improvements.
Ability to perform in a highly constrained, fast-paced production environment while managing multiple priorities and meeting deadlines.
Hands-on, team-oriented approach and willingness to work on the factory floor with equipment and processes.
Ability to lift up to 25–30 lbs. occasionally and work on the production floor; use PPE as required.

Nice To Haves

ASQ Certified Quality Engineer (CQE) or Six Sigma Green Belt.
Supplier development experience, including APQP/PPAP, and customer-facing quality experience.
Experience with BMS, MES, or ERP systems such as SAP.
Knowledge of liquid-cooling component quality standards for cold plates, manifolds, pumps, fittings, and coolant purity.
Knowledge of industry-standard leak-testing practices, including pressure testing, leak detection, and tracer-gas methods, and ability to design controls that prevent leaks, detect early failures, and ensure system integrity.

Responsibilities

Own customer requirement traceability and risk mitigation throughout the product lifecycle, including BOM review, specifications, and incoming quality criteria.
Maintain and improve ISO 9001:2015 processes, work instructions, and records for the cloud product line; support internal audits and readiness for external and customer audits.
Define and enforce incoming quality criteria for liquid-cooling assemblies, including pressure-test and leak-test acceptance limits.
Develop leak-prevention quality protocols, including incoming pressure testing, leak-test procedures, and sensor-based leak monitoring.
Validate coolant fill, purge, and filtration processes to ensure cooling-loop cleanliness, stability, and long-term reliability.
Audit and verify cooling and fluid-handling processes to meet quality, efficiency, safety, and sustainability targets, prevent contamination, and reduce variation.
Lead CTQ analysis and collaborate on PFMEA and control plans for liquid-cooling and fluid-handling stages.
Oversee process and test equipment quality lifecycle activities, including qualification, commissioning, calibration, performance verification, troubleshooting, and upgrade validation.
Own quality throughout product lifecycle from kickoff through ramp and sustaining; identify CTQs, create control plans and PFMEAs, execute MSA/GR&R, verify process capability (Cp/Cpk), perform FAI activities, and support lessons-learned reviews.
Review designs for assembly (DfA) to mitigate risks before builds.
Establish SPC on critical processes; track FPY, DPPM, and escapes; deploy mistake-proofing and lead containment when process signals drift.
Define incoming inspection criteria based on Jabil and customer requirements from the NPI standpoint, and support Supplier Quality with CTQ identification, material storage processes, and supplier qualification as needed.
Lead 8D/A3 investigations for customer returns and complaints; implement CAPA and communicate data-driven findings to customer quality teams.
Identify quality gaps and drive actions to closure with cross-functional teams and customers.
Automate quality data flows from MES/ERP, build live dashboards and alerts, and use control-chart behavior to recommend corrective actions.
Publish procedures and one-point lessons; train operators and technicians on critical quality features, audit discipline, and error-proofing.
Translate customer and regulatory requirements into internal work instructions, visual aids, and other applicable documents.
Partner with EHS and Quality Systems to establish and enforce SOPs for leak mitigation, coolant handling, chemical safety, waste management, and environmental compliance.
Collaborate with Safety, Test, Industrial and Process Engineering, and Maintenance to identify quality risks, implement data-driven improvements, and improve performance across the liquid-cooling value stream.

Benefits

Medical, dental, prescription drug, and vision insurance with HRA and HSA options.
401(k) match.
Employee Stock Purchase Plan.
Paid Time Off.
Tuition reimbursement.
Life, AD&D, and disability insurance.
Commuter benefits.
Employee Assistance Program.
Pet insurance.
Adoption assistance.
Annual merit increases.
Community volunteer opportunities.