Quality Engineer II

Mercury Systems•West Caldwell, NJ
•Onsite

About The Position

Mercury Systems is seeking a Quality Engineer to support its Quality Engineering team in New Jersey. This hands-on role helps ensure product excellence and compliance in a fast-paced aerospace and defense environment. The engineer partners with customers, suppliers, and internal departments to plan for and assure product quality, drive continuous improvement, resolve complex quality challenges, support product delivery, and improve customer satisfaction and business outcomes. The role works with engineers, technicians, and inspectors across the product life cycle, from development and transition to manufacturing through ongoing production. The position supports the West Caldwell, New Jersey site and generally requires one on-site day per week at the Saddle River, New Jersey site.

Requirements

  • Bachelor's degree, preferably in an engineering discipline, or equivalent years of work experience in lieu of a bachelor's degree.
  • Typically, at least 2 years of related experience, including quality assurance or quality engineering duties in a mission-critical environment.
  • Proven experience with root cause and corrective action (RCCA) methodologies.
  • Proven experience with failure and defect analysis.
  • Experience monitoring and driving COPQ initiatives, scrap reduction, and defining rework.
  • Knowledge of relevant quality standards, methods, and practices.
  • Knowledge of fault trees and statistical process control.
  • Demonstrated initiative and problem-solving ability, including recognizing and implementing improvements.
  • Active Department of Defense Secret clearance or ability to obtain one.
  • U.S. citizenship required.

Nice To Haves

  • Experience with 8D methodology.
  • First-article inspection experience.
  • New product introduction (NPI) experience.

Responsibilities

  • Ensure product compliance through functional tests and inspections.
  • Participate in qualifying new suppliers and internal processes.
  • Assist in evaluating and improving manufacturing processes using lean concepts and APQP.
  • Review, implement, and flow down engineering changes (ECOs) into manufacturing and the supply chain, including material disposition actions.
  • Execute processes for non-conforming material and manage the Material Review Board (MRB) efficiently.
  • Drive failure analysis and responsive customer communication.
  • Facilitate continuous improvement of products and processes across the organization.
  • Monitor, measure, and communicate key performance indicators on a planned cadence.
  • Review customer scorecards and align improvement initiatives with customer satisfaction.
  • Communicate regularly with customers and provide quality status as required.
  • Promote adherence to the AS9100 Quality Management System and drive improvements.
  • Participate in internal and external audits and provide results.
  • Monitor factory performance through defect analysis and lead root cause and corrective action (RCCA) for recognized trends.
  • Conduct periodic internal assessments to AS9100 and develop, monitor, and redefine internal operating procedures as needed.
  • Monitor and drive cost of poor quality (COPQ) initiatives, scrap reduction, escapes, and rework.
  • Address production-related quality issues using 8D methodology for RCCA and drive effective corrective action.
  • Assist with ESD, environmental control, and foreign object debris (FOD) programs as necessary.
  • Develop quality inspection criteria and quality control plans.
  • Support first-article inspections for new product introduction (NPI) products or as required.

Benefits

  • Tuition reimbursement.
  • Comprehensive skills training.
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