Quality Engineer II

Mattel•El Segundo, CA

5h•Onsite

About The Position

Mattel is currently seeking a Quality Engineer II in El Segundo, CA. This role is a key member of the corporate Quality Engineering leadership team, reporting to the Sr. Manager of Quality Engineering. This role supports global brand teams and works cross-functionally with Product Development, Design, Packaging, Regulations, Play Labs, Quality Data Analytics, and Manufacturing partners. The Quality Engineer II contributes to product development from concept through launch, ensuring toys and consumer products meet global safety regulations and internal quality standards. This role also supports investigation of product issues and drives improvements based on consumer feedback and field performance. The position operates with minimal supervision and requires strong technical judgment, data analysis, and cross-functional collaboration.

Requirements

Bachelor’s degree in Mechanical, Industrial, Materials, or Electrical Engineering (or related field)
2–5 years of experience in quality engineering, product development, or manufacturing
Knowledge of global toy safety standards and regulations (ASTM F963, CPSIA, EN71, ISO, etc.)
Experience working with internal labs and/or third-party testing laboratories
Familiarity with manufacturing processes (e.g., plastics, textiles, electronics, packaging)
Experience with Quality Management Systems (QMS) and quality documentation
Knowledge of statistical analysis and data interpretation
Familiarity with risk management and root cause analysis tools (FMEA, 5 Whys, Fishbone, etc.)
Proficiency in Microsoft Office
Strong collaboration skills with the ability to work effectively across design, engineering, labs, and manufacturing teams
Ability to interpret and apply global toy safety and consumer product regulations
Strong analytical and problem-solving skills with the ability to make data-driven decisions
Ability to independently analyze, summarize, and present data clearly to support quality decisions
Strong attention to detail, especially related to product safety and compliance
Ability to manage multiple projects in a fast-paced product development environment
Effective written and verbal communication skills
Proactive mindset with the ability to identify risks and drive resolution
Team-oriented, adaptable, and comfortable working in a dynamic, cross-functional environment

Nice To Haves

toy or consumer products industry preferred
experience with statistical tools (e.g., Minitab) preferred

Responsibilities

Support development and maintenance of Product Requirement Documents (PRDs) and Primary Concerns Documents (PCDs) within eQMS systems, ensuring alignment with product safety, performance, and play expectations
Translate product concepts, play patterns, and consumer use conditions into effective test plans, including mechanical, physical, chemical, and abuse testing requirements
Participate in concept and design reviews, providing input on safety, durability, regulatory compliance, and consumer experience
Apply working knowledge of global toy safety regulations and standards (ASTM F963, CPSIA, EN71, ISO, etc.) and ensure requirements are clearly communicated to internal teams, suppliers, and test labs
Partner with internal labs and third-party testing facilities to execute product validation, review test plans and reports, and ensure compliance with regulatory and brand requirements
Utilize data from product testing, consumer complaints, returns, and field performance to identify trends, risks, and opportunities for product improvement
Conduct investigations into product failures, safety issues, and manufacturing defects using root cause analysis tools; document findings and support corrective actions
Support risk management activities (e.g., FMEA) to identify and mitigate product and process risks throughout development and production
Collaborate with cross-functional teams (Design, Development, Packaging, Regulatory, Manufacturing) to ensure quality requirements are understood and effectively implemented
Identify downstream impacts of design or process decisions on safety, compliance, cost, and consumer experience, and communicate risks appropriately
Support supplier and manufacturing quality activities, including issue resolution, corrective actions, and quality performance monitoring
Participate in continuous improvement initiatives focused on enhancing product quality, testing strategies, and manufacturing processes while maintaining compliance
Support investigation and resolution of consumer complaints and field issues, ensuring timely and thorough responses
Periodic travel to global manufacturing sites and development partners as needed