Quality Engineer II

Arlon Graphics•Placentia, CA

About The Position

The Quality Engineer II supports and improves the Quality Management System (QMS), ensures compliance with applicable ISO standards, and independently leads complex quality investigations and improvement initiatives. The role works cross-functionally with Manufacturing, customers, suppliers, and other functions to prevent defects, reduce process risk, resolve quality issues, and ensure products and processes meet approved requirements. The position provides quality-engineering support to Manufacturing; manages QMS processes and audit activities; leads corrective actions, investigations, and risk assessments; and supports product and process qualification. It also analyzes quality data, monitors customer and supplier quality, maintains document control and training systems, and contributes technical guidance and continuous improvement. The role is expected to use generative AI and emerging technologies responsibly, protecting confidential information and following company requirements for data privacy, security, intellectual property, and acceptable AI use.

Requirements

Bachelor’s degree in Engineering, Quality, Manufacturing, Industrial Engineering, or a related technical discipline.
At least 5 years of recent relevant experience in Quality Assurance or Quality Engineering within manufacturing.
Experience with ISO 9001 systems, auditing, corrective actions, and continuous improvement.
Experience with SAP or similar ERP systems.
Strong analytical, problem-solving, organizational, and communication skills.
Local candidates only.

Nice To Haves

Bilingual Spanish (preferred, not required).

Responsibilities

Support ISO compliance, internal and external audits, corrective actions, and continuous improvement initiatives.
Manage quality processes, including nonconforming material, document control, training systems, supplier quality, customer complaints, quality metrics, and new product qualification support.
Plan, execute, and follow up on internal and external ISO audits, ensuring compliance with applicable ISO standards.
Represent Quality on cross-functional operational support teams to identify, resolve, and prevent quality-related issues.
Provide timely quality-engineering support to Manufacturing, including containment, material evaluation, disposition support, and verification of compliance with approved specifications and procedures.
Place material or product on hold when appropriate, recommend production or shipment stoppage, approve or coordinate material dispositions, and escalate significant quality or compliance risks.
Own corrective action programs from containment and root cause investigation through implementation, effectiveness verification, and closure.
Manage the nonconforming material process, including material review, disposition decisions, investigations, and corrective actions.
Lead root cause analysis using quality improvement tools such as 5 Why, Fishbone, Pareto Analysis, SPC, and statistical methods.
Lead or support quality risk assessments using Process FMEA, control plans, process capability analysis, and measurement-system analysis.
Assess quality impacts of changes to products, materials, suppliers, equipment, specifications, and manufacturing processes, and define validation and qualification requirements.
Develop and execute product and process qualification plans, establish acceptance criteria, analyze results, document conclusions, and provide quality approval or recommendations before commercialization.
Lead assigned customer complaint investigations, coordinate containment and product evaluation, determine root cause, prepare formal corrective action responses, and verify effectiveness and recurrence prevention.
Manage assigned supplier-quality issues, including supplier qualification support, incoming-material risk assessment, supplier corrective action requests, effectiveness verification, performance monitoring, and escalation of recurring deficiencies.
Administer QMS document control to ensure procedures, work instructions, forms, and records are maintained and controlled.
Administer company learning and training management systems and keep employee training requirements current.
Analyze quality data and KPIs to identify trends, risks, and improvement opportunities, and prepare reports, presentations, and quality metrics for management review.
Ensure compliance with customer and regulatory requirements, approved specifications and procedures, and company quality standards.
Independently lead complex cross-functional quality investigations and improvement projects, provide technical guidance to less-experienced personnel, and serve as a quality subject-matter resource for assigned products, processes, or systems.
Use generative AI and emerging technologies to improve Quality Assurance productivity, analysis, communication, and decision-making while protecting confidential information and complying with company AI-use requirements.
Lead or participate in continuous improvement initiatives focused on reducing defects, waste, and process variation.