In conjunction with more senior engineers, plans, develops and implements techniques and programs to ensure that quality levels are maintained in accordance with the organization’s quality standards. Collaborates to establish specifications, controls and quality metrics, including participation in reviewing and/or creating PFMEA and Control Plans. Monitor, identify, fill-gaps as well as develop various controls to improve process and product quality. Monitor various data sources to identify, contain and lead resolution to process and product quality issues. Administer Material Alerts to track identified field and zero-mile issues. Coordinate activities to implement countermeasures and track effectiveness. Coordinates product testing and teardown with quality testing technicians and develop resulting summary reports to management, customers and/or other stakeholders. Research, plan, develop and implement continuous improvement (Kaizen) programs. Visits the customer to resolve quality concerns and sort questionable product to ensure quality standards are met. Investigates the root cause of quality defects at the customer and those that arise out of zero-mile or warranty claims. Initiates and updates quality documents including control verification, inspection standards, etc. Maintains and updates corrective action log and problem history. Verifies and monitors corrective and preventive action effectiveness. Ensures all work areas meet 5S standards. Follows all procedures and work instructions and make recommendations to improve the process. Notifies Leader immediately upon detecting any non-conformances.
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Job Type
Full-time
Career Level
Entry Level