Quality Engineer 1

DENSOBattle Creek, MI
Onsite

About The Position

This role involves planning, developing, and implementing techniques and programs to maintain quality levels in accordance with organizational standards. The Quality Engineer will collaborate on establishing specifications, controls, and quality metrics, including PFMEA and Control Plans. Responsibilities include monitoring data to identify and resolve process and product quality issues, administering Material Alerts, coordinating countermeasure implementation, and overseeing product testing and teardown with reporting to management and stakeholders. The position also requires researching and implementing continuous improvement programs, visiting customers to resolve quality concerns, investigating root causes of defects, and maintaining quality documentation and corrective action logs. Ensuring work areas meet 5S standards and following procedures are also key aspects of this role.

Requirements

  • Bachelor’s degree in engineering
  • 0-3 years of related experience
  • Develop effective communication and relationships with customers to ensure satisfaction with DENSO Quality.
  • Effectively communicate with management, peers, customers, and other stakeholders on technical issues.
  • Prepare reports and present to management.
  • Lead intercompany activities to monitor and report on supplier quality metrics.
  • Completes Corrective Action Reports (CAR’s) using appropriate quality methods. Ex: 5 Whys, 8D’s or CRR.
  • Support various customers to resolve zero-mile and warranty issues.
  • Perform internal and/or external process audits to quickly identify issues and develop countermeasures with various stakeholders.

Nice To Haves

  • Manufacturing experience
  • 6 Sigma Certification

Responsibilities

  • In conjunction with more senior engineers, plans, develops and implements techniques and programs to ensure that quality levels are maintained in accordance with the organization’s quality standards.
  • Collaborates to establish specifications, controls and quality metrics, including participation in reviewing and/or creating PFMEA and Control Plans.
  • Monitor, identify, fill-gaps as well as develop various controls to improve process and product quality.
  • Monitor various data sources to identify, contain and lead resolution to process and product quality issues.
  • Administer Material Alerts to track identified field and zero-mile issues.
  • Coordinate activities to implement countermeasures and track effectiveness.
  • Coordinates product testing and teardown with quality testing technicians and develop resulting summary reports to management, customers and/or other stakeholders.
  • Research, plan, develop and implement continuous improvement (Kaizen) programs.
  • Visits the customer to resolve quality concerns and sort questionable product to ensure quality standards are met.
  • Investigates the root cause of quality defects at the customer and those that arise out of zero-mile or warranty claims.
  • Initiates and updates quality documents including control verification, inspection standards, etc.
  • Maintains and updates corrective action log and problem history.
  • Verifies and monitors corrective and preventive action effectiveness.
  • Ensures all work areas meet 5S standards.
  • Follows all procedures and work instructions and make recommendations to improve the process. Notifies Leader immediately upon detecting any non-conformances.

Benefits

  • Medical, Dental, Vision, Prescription Drug plans
  • 401K with 4% Company Match
  • Vacation/PTO and 13 Paid Holidays
  • Bonus Program
  • FSA/HSA and Dependent Care Programs
  • Company provided Life, Disability, ADD and Business Travel Insurance
  • Various No Cost Wellness & Chronic Condition Management Programs
  • Various Optional Insurance programs such as legal, identity theft, critical illness, etc.
  • Tuition Reimbursement
  • Career Development and Ongoing Training
  • Employee Assistance Program
  • Employee Spotlight and Recognition Program
  • Volunteer Opportunities
  • Onsite Fitness Center (vary by location)
  • Cafeteria and food markets (vary by location)
  • Onsite Health Clinic and Pharmacy (vary by location)
  • Relocation assistance
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