Quality Director - Pool

Pentair•Apex, NC

15d•$149,000 - $276,700•Onsite

About The Position

At Pentair, you will work alongside passionate problem-solvers who are committed to the future of our planet. We put our mission into practice, helping the world sustainably move, improve, and enjoy water, life's most essential resource. From our residential water filtration to industrial water management to pool products and more, our 9,000 global employees serve customers in more than 150 countries, working to help create a better world for people and the planet through smart, sustainable water solutions. We have an opportunity for a Quality Director to join our Apex, NC team. You will lead and execute the quality strategy, to include governance, culture, and continuous improvement in the Pool Business Unit. This role is responsible for defining how quality is governed and reinforced across the organization, ensuring that Product, Engineering, Operations, Supply, and Customer Service execute within a consistent, disciplined quality system. This position reports directly to the Chief Supply Chain Officer of Pool and works in close partnership with cross-functional leaders, reflecting the critical interface between quality governance and operational execution.

Requirements

Bachelor’s degree in engineering, Quality, or related technical discipline.
10+ years of experience in Quality leadership, governance, or systems roles.
Ability to travel up to 50% as required to support business objectives and customer needs.
Demonstrated experience leading quality governance, compliance, or enterprise programs.
Strong understanding of Quality Management Systems
Strong understanding of Risk escalation and corrective action frameworks.
Strong understanding of Warranty and field‑risk management
Proven ability to influence senior functional leaders without direct authority.
Experience operating in matrixed, cross‑functional environments.
Strong analytical, facilitation, and executive communication skills.
Systems thinker with strong business acumen.
Credible leader who can balance governance with empowerment.
Comfortable making and escalating difficult risk‑based decisions.
Ability to translate customer and field signals into enterprise‑level actions.
Strong change in leadership and stakeholder management skills.

Nice To Haves

Experience with Lean, Six Sigma, APQP, PPAP, FMEA, or similar methodologies preferred.

Responsibilities

Develop and execute the company’s quality Vision, Strategy, and Objectives.
Lead the quality management system (QMS) deployment, compliance, and continuous improvement initiatives.
Monitor performance metrics and lead initiatives to improve customer satisfaction, reliability, and yield.
Own and deploy quality programs (Quality Culture initiatives, leading indicators).
Establish and maintain compliance frameworks aligned with enterprise Quality Management System requirements.
Ensure consistent application of quality standards across Product, Engineering, Operations, Supply, and Customer Service.
Drive a culture of quality, accountability, and customer focus throughout the organization.
Lead the Quality Culture strategy, including expectations, behaviors, and reinforcement mechanisms.
Partner with functional leaders to embed quality‑first decision making, early escalation, and prevention mindset.
Define and track leading indicators of quality culture health (e.g., escalation behavior, corrective action discipline).
Govern warranty exposure, trends, and systemic risk mitigation in partnership with Customer Service and Finance.
Lead cross‑functional reviews of significant quality events, ensuring permanent corrective action.
Serve as the quality risk integrator across Product, Engineering, Operations, Supply, and Service.
Govern deployment and effectiveness of enterprise and business quality systems (QMS, APQP governance, audits).
Monitor quality performance trends and drive systemic corrective actions.
Support continuous improvement initiatives that strengthen reliability, compliance, and customer trust.