Director Quality

General Tool CoReading, OH
Onsite

About The Position

Quality Isn't a Department at GTC. It's a Culture. You'll Lead It. At GTC, quality runs through everything — every part, every process, every customer relationship, every audit. The Quality Director is the executive who owns that standard across the entire organization: leading Quality Control, Quality Assurance, and Non-Destructive Testing, serving as the Management Representative for AS9100 and ISO 9001, and making sure that when our products ship, they ship exactly right. This is a role for a quality leader who thinks strategically, leads with authority, and builds the kind of culture where quality isn't something the QC department worries about — it's something everyone owns. And through our Ownership For All program, the culture you build here is one you have a personal stake in. Every eligible full-time employee receives an ownership stake in GTC. From day one, you're not just joining a team. You're becoming an owner. Your wins aren't just good for the company. They're good for you.

Requirements

  • Ten or more years of experience in QA systems development, implementation, and management — with at least five of those years as a quality manager in a manufacturing environment
  • Bachelor's degree in mechanical, industrial, or manufacturing engineering, business administration, or a related field.
  • Certified Quality Manager or related industrial recognition
  • Well-developed business acumen alongside technical expertise.
  • Experience building and leading teams.
  • Experience facilitating cross-functional improvement initiatives.
  • Experience navigating customer and regulatory audits with composure and professionalism.

Nice To Haves

  • Aerospace, defense, or contract manufacturing experience
  • CQE or CQM certification
  • Six Sigma Black Belt certification

Responsibilities

  • Manage the full Quality organization — QC, QA, and NDT — through subordinate supervisors and direct oversight, setting direction, deploying resources effectively, and making sure every part of the quality function is operating at the level defense and aerospace customers demand.
  • Administer and continuously improve GTC's QMS to ensure compliance with all applicable standards, lead and organize all AS9100 and ISO 9001 certification and surveillance audits, drive every finding to closure, and serve as GTC's Management Representative for all related activities.
  • Support AS13100 activities including self-assessments and customer audits, develop quality performance measurements and internal auditing programs, and communicate policy changes, program updates, and quality metrics across the organization clearly and consistently.
  • Build and sustain a pervasive, visible culture of quality where every person at GTC — not just the quality team — understands that quality is their responsibility.
  • Develop departmental strategy and vision, drive continuous improvement initiatives grounded in data, create and manage quality education and awareness programs at every level, and establish performance controls for your direct reports that are clear, measurable, and meaningful.
  • Represent GTC with professionalism and integrity in every interaction with customers, suppliers, regulators, and independent auditors — because how we show up in those rooms directly shapes our reputation and our ability to win future business.

Benefits

  • Ownership For All program (eligible full-time employees receive an ownership stake in GTC)
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