Quality Data Engineer

Toyota North America•Plano, TX

4d•Onsite

About The Position

Toyota’s Customer Quality Services (CQS) Department is looking for a passionate and highly-motivated Quality Data Engineer. The primary responsibility of this role is to support Early Detection-Early Resolution (EDER) through digital transformation initiatives, and to lead and/or support department and cross-function hoshin & kaizen projects. The Product Engineer will be responsible for communicating honestly and objectively with TMNA management and Japan staff, TMC/TTC, TL1 manufacturing plants & suppliers, field organization members, department and divisional affiliates/associates, and external representatives in improving overall product quality. Reporting to Performance & Operations Manager, the person in this role will support the department's objective to maximize the overall product quality, customer satisfaction, brand loyalty, and repeat purchase of Toyota/ Lexus vehicles.

Requirements

Bachelor's degree (or higher) in Engineering, Automotive Technology, Computer Science or equivalent experience
Experience using statistical analysis to identify and demonstrate trends within large and diverse datasets
Experience developing databases using ETL (Extract, Transform, and Load) solutions
Experience developing and implementing reports and dashboards in Power BI (preferred) or Tableau
Experience developing solutions using “low-code” tools such as SharePoint, PowerApps, UI Path, and Alteryx
Ability to handle multiple projects simultaneously, define goals, create timelines, and provide status reporting
Ability to effectively communicate with all levels in the company by providing accurate and concise Information
Ability to be diplomatic, build trust, and gain consensus when working with large diverse groups

Nice To Haves

TBP Completion through panel
Professional experience working in a quality department/organization (i.e. Quality Assurance, Quality Control, or Quality
Project Management Institute (PMI) or Project Management Professional (PMP) certification

Responsibilities

Support beginning-to-end development of EDER process improvement strategies for the North American Customer Quality services (CQS) department
Grasp new technologies and vehicle data sources and develop strategies to leverage them within the department
Develop, maintain, and enhance data solutions, tools, virtual reports using Alteryx, Power Platform (Power BI, Power Apps, Power Automate)
Utilize engineering analysis/ problem solving to determine root cause
Create and maintain KPIs and visual reporting used to track department performance
Provide ad hoc data analysis and reporting to support product investigations as well business planning
Lead/Support projects related to Hoshin development, system development, and department planning
Support cross-functional special projects, as assigned

Benefits

A work environment built on teamwork, flexibility, and respect
Professional growth and development programs to help advance your career, as well as tuition reimbursement
Team Member Vehicle Purchase Discount
Toyota Team Member Lease Vehicle Program (if applicable)
Comprehensive health care and wellness plans for your entire family
Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute (if applicable)
Paid holidays and paid time off
Referral services related to prenatal services, adoption, childcare, schools and more
Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
Relocation assistance (if applicable)