Quality Coordinator (MA/CNA)
About The Position
Arkos Health is a value-based healthcare company that provides solutions for payors and providers by combining unique technology with in-home, virtual, and in-clinical care for patients. Arkos serves health plans and provider organizations by managing their highest-risk and highest-cost populations. The Quality Coordinator will be responsible for completing in-home visits to help meet patients’ needs. Visit focuses involve point-of-care testing including diabetic A1c collection, blood pressure checks, colorectal screening kits, and other testing required by STARS/HEDIS measures. This role is essential to our organization’s goal of improving the overall experience of patient care, including the quality of health, and work to reduce the cost of care. For this field-based position, individuals must be able to travel up to 80% of the time in their own personal vehicle. This person will be traveling to patients' homes to ensure their quality of care.
Requirements
- High school diploma or GED equivalent required
- Must have their own reliable vehicle to drive out in the field to patients homes
- Must have valid state driver license and appropriate liability insurance
- Certified Nurse Assistant (CNA) Certification or Medical Assistant (MA)
- Current CPR required
- 2+ years' experience in a healthcare environment
- Ability to perform point-of-care testing such as urine sample collection, A1c checks, blood pressure checks
- Familiar with medical terminology
- Excellent written and verbal communication, relationship-building, and problem-solving skills
- Highly organized and able to prioritize one's own workload
- Strong customer service skills with exceptional attention to detail
- Proficient with Microsoft Office
Nice To Haves
- Previous experience using EMR systems would be an advantage
Responsibilities
- Performing in-home visits with patients
- Review data collected to confirm gaps in care are captured
- Build positive, professional relationships with the patients we serve
- Explain point-of-care testing and reasoning to patients
- Demonstrate excellent communication and collaboration skills
Benefits
- Employer-paid Medical, Dental and vision premiums at no cost to you
- Employer-paid Short-Term Disability premiums at no cost to you
- Employer-paid Life Insurance premiums at no cost to you
- Employer matching 401(k)
- 15 days annual combined sick/vacation
- 10 days of holiday during your first year
- Your Birthday off!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
