Quality Coordinator

Medline Industries, LP•Waukegan, IL

9d•$20 - $29

About The Position

Responsible for supporting Quality program goals by assisting with proper workload documentation as well as providing daily support to Quality personnel and divisional partners. Based on established procedures, is responsible for reviewing documents to ensure accuracy. Provide administrative and communication support for quality operations, including responding to inquiries, coordinating information flow, and maintaining quality-related documentation. Assist with coordination of corrective actions as required by process deviations, procedure deviations, complaints, regulatory audits, customer audits, and internal audits. Under supervision, prepares reports for management, customers, etc. Supports the effective execution of Medline's Quality Management System and Quality Policy to help ensure compliance with applicable quality standards, procedures, and regulatory requirements. Owns tasks associated with inventory management and implementation of Medline’s record retention policy. Assist with applying, altering, and removing quality holds as it pertains to responding to quality issues. May occasionally require weekend shifts pending business need. Other duties as assigned.

Requirements

High School diploma or equivalent.
At least 1 year of prior experience in quality assurance or quality control.
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).

Nice To Haves

FDA regulated industry experience.
Experience controlling and coordinating concurrent projects, competing priorities and critical deadlines.

Responsibilities

Reviewing documents to ensure accuracy.
Provide administrative and communication support for quality operations, including responding to inquiries, coordinating information flow, and maintaining quality-related documentation.
Assist with coordination of corrective actions as required by process deviations, procedure deviations, complaints, regulatory audits, customer audits, and internal audits.
Prepare reports for management, customers, etc. under supervision.
Support the effective execution of Medline's Quality Management System and Quality Policy to help ensure compliance with applicable quality standards, procedures, and regulatory requirements.
Own tasks associated with inventory management and implementation of Medline’s record retention policy.
Assist with applying, altering, and removing quality holds as it pertains to responding to quality issues.