Quality Coordinator

Q-Lab Corporation•Westlake, OH

1d•Hybrid

About The Position

Q-Lab Corporation is currently seeking a Quality Coordinator. Reporting to the Director of Tester Quality, this role will serve as the central coordinator for day-to-day quality activities, owning our Non-Conforming Event processes, corrective actions, deviations, inspections, calibration, and quality reporting. This person will work closely with Engineering, Manufacturing, Purchasing, and Warehouse to improve overall product quality. The position will use data-driven problem solving to identify and reduce systemic quality problems.

Requirements

Associate's degree or equivalent experience in Quality, Manufacturing, Engineering Technology, or related field
Minimum 3-5 years of experience in manufacturing quality, quality systems, supplier quality, or related disciplines
Experience managing nonconforming material and corrective action processes
Strong understanding of manufacturing drawings, specifications, and inspection methods
Experience using measuring and inspection equipment
Proficiency with Microsoft Excel and data analysis tools
Strong organizational, communication, and problem-solving skills
Ability to manage multiple projects and priorities simultaneously
Ability to work in both office and manufacturing environments
Ability to lift up to 25 pounds occasionally
Ability to stand, walk, and inspect products throughout the facility

Nice To Haves

Bachelor’s degree or equivalent in a related field
ASQ Certified Quality Technician (CQT), Certified Quality Improvement Associate (CQIA), Certified Quality Auditor (CQA), or willingness to obtain certification
Experience with supplier quality management and corrective action systems
Experience in a manufacturing environment involving machining, fabrication, electronics, and assembly operations
Supervisory or team leadership experience

Responsibilities

Own the lifecycle of nonconforming material from identification through final disposition, ensuring timely coordination among Engineering, Manufacturing, Purchasing, and Warehouse
Serve as the central coordinator for cross-functional quality activities, ensuring Engineering, Manufacturing, Purchasing, and Warehouse complete assigned actions and communicate status
Prioritize quality investigations and inspection activities based on business risk, customer impact, and production requirements
Prepare weekly and monthly quality reports summarizing trends, key performance indicators, open actions, and areas requiring management attention
Track, follow up, and close all quality-related actions to ensure timely and effective resolution
Coordinate supplier quality issues, including communication of defects, issuance of SCARs, and verification of corrective actions
Coordinate corrective and preventive action (CAPA) activities, monitor progress, remove barriers, and ensure timely completion of assigned actions
Write, coordinate, and manage deviation requests for temporary departures from the design of record, ensuring proper approval and documentation
Coordinate scrap and inventory disposition activities with Purchasing, Warehouse, and Engineering to ensure accurate material control
Coordinate incoming inspection activities, establish inspection priorities, and provide support during periods of high workload
Develop, maintain, and continuously improve inspection procedures, inspection plans, and quality documentation to improve consistency and effectiveness
Develop quality dashboards, analyze trends, identify systemic issues, and recommend corrective actions to management
Supervise personnel including assigning daily priorities, balancing workload, provide coaching and mentorship, train inspectors, review inspection accuracy, verify documentation, and conduct performance feedback
Identify recurring quality issues, facilitate root cause investigations, and recommend process improvements to reduce defects and improve manufacturing performance
Maintain oversight of the company’s tool and equipment calibration program, including calibration schedules, records, equipment status, and coordination of calibration activities
Exhibit strong problem-solving skills to troubleshoot issues and ensure the quality and reliability of assembled products
Apply Lean Manufacturing practices, including 5S methodologies, to maintain an organized, efficient, and safe workspace
Prioritize safety and quality while maintaining high levels of productivity and meeting production deadlines
Collaborate with cross-functional teams and provide assistance in other areas of manufacturing as needed to support operational goals