Quality Control Technician

National Beverage•Hayward, CA

21d

About The Position

The Quality Control Technician is responsible for quality programs and functions, including maintaining HACCP and food-safety records, conducting plant audits and mock recalls, and training plant personnel on related procedures. The role performs testing to validate the microbiological quality of ingredients, suppliers, and packaging, and provides test data to support the production of high-quality products. Testing covers current and new concentrate ingredients, in-process and finished concentrates, and beverage products in development and finished products. The technician also works with the R&D Team on new product launches. The position supports quality and production operations by conducting tests and evaluations, documenting results, troubleshooting batches and production lines, taking corrective action, and assisting supervisors with quality issues and improvement plans. It also includes preparing and sanitizing batch tanks, maintaining pest-control stations and records, and ensuring compliance with applicable federal and state requirements and established quality standards. The role requires the ability to interpret reports and other documents, respond to inquiries or complaints, and present information to management. Work may take place at manufacturing and warehouse plants and other locations as directed by a supervisor. PPE is required in applicable field environments. The employee regularly walks, stands, sits, talks, and hears; frequently handles or feels items, bends, squats, reaches, and turns; and must be able to lift up to 50 pounds. The position requires a flexible full-time schedule that may include weekends and holidays, as well as transportation to various locations in the service area.

Requirements

High school diploma or GED preferred, or equivalent experience.
Two to three years of hands-on work experience in the carbonated soft drink industry preferred.
Experience with quality-control testing procedures and internal and external sanitation of beverage equipment, with an understanding of blending, product attributes, recordkeeping, and yields.
Computer literacy and proficiency with Microsoft Office products, including Excel and Word, as well as strong computer skills with Microsoft business applications and various reporting software.
Exceptional interpersonal and verbal communication skills.
Ability to understand and follow all OSHA-required training.
Must be 18 years or older.
Favorable background and drug exam.
Ability and willingness to work a flexible full-time schedule that may include weekends and holidays.
Must provide own transportation to various locations in organizational service areas as required by duties.
Ability to lift up to 50 pounds.
Ability to read, analyze, and interpret common information, reports, and other documents; respond to common inquiries or complaints; and effectively present information to management.

Nice To Haves

High school diploma or GED, or equivalent experience.
Two to three years of hands-on work experience in the carbonated soft drink industry.

Responsibilities

Maintain HACCP and food-safety records, plant audits, and mock recall programs, and train plant personnel on relevant issues and procedures.
Perform testing to validate the microbiological quality of current and new ingredients, suppliers, and packages.
Provide test data to support production of high-quality products.
Test current and new concentrate ingredients, in-process and finished concentrates, and beverage products in development and finished products.
Work with the R&D Team on new product launches.
Know the cleaning agents and their applications, including external and internal cleaners and sanitizers.
Document work properly and follow procedures in the frequency guide and applicable standards.
Complete batch reports, calculate batch-size variations, and document required attributes, standards, and other formula-related data.
Measure and mix products according to proper procedures.
Evaluate and troubleshoot batches and make corrections.
Perform testing, evaluations, and documentation of results in accordance with procedures.
Troubleshoot production lines and take corrective action.
Prepare batch tanks for batching, rinsing, sanitation, odor checks, and tasting.
Perform the internal pest-control program, including locating, checking, and cleaning stations and maintaining appropriate documentation.
Assist supervisors in resolving quality-control issues, tracking quality trends, and recommending and implementing plans to improve quality and production efficiency.
Support compliance with federal and state legislation by establishing and enforcing quality standards and testing materials and products.
Collect, analyze, and summarize process-quality information and trends.