Quality Control Technician - MA (1st Shift)

Jeeter•Chelmsford, MA

8d•Onsite

About The Position

The Quality Control Technician supports the National Manager of Total Quality at DreamFields Massachusetts. The role inspects products, tracks defect types and quantities, and contains quality risks. It ensures that only products meeting company specifications proceed to the next stage of manufacturing or distribution. Products inspected may include raw materials, work-in-process materials, finished goods, and packaged cases. The technician follows standard operating procedures, work instructions, and specifications, and applies applicable cannabis regulations and company standards when evaluating products. The position requires accurate, timely documentation of inspection results, including real-time data entry during cannabis raw-material inspections and reporting quality data every two hours. The technician communicates quality and compliance issues, collaborates with production and quality colleagues, supports corrective actions and process improvements, and properly uses and maintains QC equipment and materials under Good Manufacturing Practices. The workstation must be kept sanitary, and the technician may assist with product tests or experiments. This is a full-time, non-exempt role. Shift times and workdays depend on operational needs and may vary by location; business needs may require evenings, weekends, holidays, and occasional overtime. The work takes place in an industrial warehouse or production environment, with potential exposure to cannabis plant material, dust, noise, heat, cold, and other allergens or manufacturing conditions. Required personal protective equipment is provided and must be used. Candidates must be willing to submit to a background check.

Requirements

Must be at least 21 years of age.
Must have reliable transportation.
Meticulous attention to detail for inspecting products, identifying defects, counting and reporting data, and verifying labels accurately.
Strong verbal communication skills, including professional collaboration, following and providing instructions, and asking questions as needed.
Problem-solving skills, including making pertinent observations and recommending solutions to manufacturing defects in a fast-paced production environment.
Ability to maintain a clean, organized, and sanitary work environment in accordance with Good Manufacturing Practices.
Ability to adapt quickly and remain open to change.
Knowledge of and ability to uphold workplace health and safety standards.
High school diploma or GED required.
Ability to use cleaning solutions and safely use brooms, unload trash cans, and use other cleaning supplies and tools.
Ability to lift, carry, push, and pull objects weighing up to 50 pounds unassisted.
Ability to walk and stand frequently in a warehouse environment and perform bending and repetitive physical tasks for extended periods.
Ability to operate heavy machinery such as a floor scrubber safely and efficiently.
Comfort working in industrial environments with exposure to noise, dust, heat, cold, and other manufacturing conditions.
Physical ability to sit or stand for long periods or entire shifts.
Willingness to submit to a background check.

Nice To Haves

Knowledge of environmental and other manufacturing conditions necessary to produce safe, high-quality cannabis products is strongly preferred.
Experience in quality control or quality assurance, preferably in cannabis or a similarly highly regulated industry.
Experience with accurate and timely data reporting is strongly preferred.

Responsibilities

Inspect or test products before, during, or after manufacturing to ensure they meet company and legal standards.
Review and follow standard operating procedures, work instructions, and specifications.
Pass or reject products according to cannabis regulations and DreamFields' internal requirements.
Categorize rejected products according to observed defects.
Track units reworked or rejected in real time.
Document inspection results and accurately report quality data every two hours; enter data in real time during cannabis raw-material inspections.
Raise and document quality- or compliance-related issues clearly and effectively.
Communicate and collaborate with the QC Supervisor, Production Lead, and other team members to reduce errors and improve processes.
Identify quality-related insights and opportunities for continuous improvement and communicate them to QC and Production Leads.
Support identification of appropriate corrective actions.
Use and maintain QC equipment and materials according to approved methods and Good Manufacturing Practices.
Maintain sanitary workstation conditions.
Receive and respond to coaching or performance feedback from QC leadership.
Support the execution and documentation of product tests or experiments as needed.