Quality Control Technician

React Health Holdings, LLC•Bothell, WA

17d•$26 - $30•Onsite

About The Position

As a Quality Control Technician, you will ensure products meet quality and regulatory standards by performing inspections, testing, and final acceptance checks before they reach customers. It also involves troubleshooting issues, maintaining accurate documentation, and partnering with teams like engineering and manufacturing to resolve quality concerns and improve processes.

Requirements

Minimum two years in a quality/technical position assisting with product maintenance and/or customer service.
Minimum two-year technical degree and/or industry related work experience/training
Excellent troubleshooting and problem-solving skills
Excellent customer service skills
Fast Learner and self-motivated
Demonstrated ability to work under pressure
Ability to perform multiple tasks
Able to work in a regulated (FDA/ISO) environment

Nice To Haves

Excellent attention to detail and project management skills.
Excellent written/oral communication skills required. Must be able to work effectively with diverse groups of people.

Responsibilities

Performing Final Acceptance activities to ensure the service process is followed on all service devices.
Maintaining accurate records of inspections and testing, preparing reports on findings, and documenting potential issues or corrective actions.
Setting up, calibrating, and maintaining testing equipment to ensure accuracy and reliability.
Working with other teams (manufacturing, engineering, etc.) to identify and resolve quality issues, and providing training on quality procedures.
Contributing to continuous improvement efforts by analyzing data, identifying areas for improvement, and suggesting process changes.
Serving as an integral part of the team that is performing technical service and customer support to our customers.
Attending and participating in departmental meetings.
Attending seminars and training sessions necessary to maintain appropriate level of professional competence.
Ensuring all department compliance guidelines are met.
Following evidence base standards of medical care through adherence to existing policies and procedures.
Attending all meetings, in-services training, or continuing education as delegated by the supervisor.
Providing customer focused interactions.
Performing all duties necessary for the department as per department policies and procedures.
Performing other duties and responsibilities as delegated by the supervisor within the scope of practice and the responsibilities in the department.