Quality Control Technician

MarineStuart, FL
Onsite

About The Position

As Quality Control Technician of the Stuart/Port St Lucie team, you will be involved in improving customer satisfaction results through resolution of complaints, driving policy, processes, and individual performance improvement through quality audits, reporting and employee development processes. The Quality Technician should be able to communicate ideas well and connect business needs to solutions.

Requirements

  • Ability to communicate ideas well and connect business needs to solutions.

Nice To Haves

  • Experience with quality tools such as 8-D, 5-Why, pareto analysis, SPC, capability studies
  • Experience with ISO framework
  • Experience with calibration programs
  • Experience with warranty processing
  • Experience working with suppliers and purchasing departments
  • Membership on the Safety Committee
  • Experience with MRB process
  • Experience with internal audits

Responsibilities

  • Assist in providing Quality and EHS documentation as needed according to the ISO framework
  • Identifying and resolving quality and process problems using quality tools such as 8-D, 5-Why, pareto analysis, SPC, capability studies, etc.
  • Identify trends and make recommendations based on data collected for process and product improvements
  • Administration of company calibration program
  • Assist Tech Services Department with diagnosing and resolving quality related issues as needed
  • Work alongside personnel in warranty department and assist with processing return and repair products in addition to warranty claims
  • Assist in support of engineering, purchasing strategies and other activities as required
  • Assist production with quality issues
  • Work with purchasing department and vendors to resolve/improve supplier-quality issues
  • Work with suppliers and purchasing regarding purchased parts as related to quality
  • Membership on the Safety Committee
  • Maintain ISO certifications, the MRB process, calibration program, and assist to identify and resolve quality, environmental, and health & safety issues
  • Internal audits of processes and procedures
  • Other duties as assigned

Benefits

  • Medical/Dental/Vision Insurance
  • Employee Assistance Program (EAP)
  • Disability insurance (STD/LTD)
  • 401 (k) with company match
  • PTO
  • Company defined holidays and two floating holidays for you to use as you choose
  • Paid maternity/paternity leave
  • Tuition assistance
  • Membership reimbursement (wholesale club and gym)
  • Employee discounts on our incredible products
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