Quality Control Technician

National Beverage Corp•Hayward, CA

About The Position

The Quality Control Technician is responsible for quality programs and functions, including maintaining HACCP and food-safety records, conducting plant audits and mock recalls, and training plant personnel on related procedures. The role tests the microbiological quality of current and new ingredients, suppliers, and packaging, and provides data to support production of high-quality products. It also tests concentrate ingredients, in-process and finished concentrates, and beverages in development and in finished form, and works with the R&D team on new product launches. The technician documents and follows established procedures, performs testing and evaluations, troubleshoots batches and production lines, and takes corrective action. The position also supports compliance with federal and state requirements, identifies quality trends, and works with supervisors on quality issues and improvements to quality and production efficiency.

Requirements

  • High school diploma or GED preferred, or equivalent experience.
  • Two to three years of hands-on work experience in the carbonated soft drink industry preferred.
  • Experience with quality-control testing procedures and internal and external sanitation of beverage equipment, with an understanding of blending, product attributes, recordkeeping, and yields.
  • Strong computer skills, including Microsoft business applications and reporting software; proficiency with Microsoft Excel and Word is required.
  • Exceptional interpersonal and verbal communication skills.
  • Ability to read, analyze, and interpret common information, reports, and documents; respond to common inquiries or complaints; and present information effectively to management.
  • Ability to follow OSHA-required training.
  • Must be at least 18 years old.
  • Favorable background and drug exam.
  • Ability and willingness to work a flexible full-time schedule that may include weekends and holidays.
  • Must provide own transportation to various locations in organizational service areas as required by duties.
  • Must be able to lift up to 50 pounds.

Nice To Haves

  • High school diploma or GED, or equivalent experience.
  • Two to three years of hands-on work experience in the carbonated soft drink industry.

Responsibilities

  • Maintain HACCP and food-safety records, plant audits, and mock recall programs, and train plant personnel on related issues and procedures.
  • Test the microbiological quality of current and new ingredients, suppliers, and packages; provide test data to support high-quality products.
  • Test current and new concentrate ingredients, in-process and finished concentrates, and beverages in development and finished products.
  • Work with the R&D team on new product launches.
  • Know the cleaning agents and their applications, including external and internal cleaners and sanitizers.
  • Document and follow procedures in the frequency guide and standards.
  • Complete batch reports, calculate batch-size variations, and document product attributes, standards, and other formula-required data.
  • Measure and mix ingredients according to procedures; evaluate and troubleshoot batches and make corrections.
  • Perform testing, evaluations, and documentation of results according to procedures.
  • Troubleshoot production lines and take corrective action.
  • Prepare batch tanks for batching, rinsing, and sanitation, and assess odor and taste.
  • Perform the internal pest-control program, including locating, checking, and cleaning stations and maintaining documentation.
  • Assist supervisors with quality-control issues, track quality trends, and recommend and implement plans to improve quality and production efficiency.
  • Support compliance with federal and state legislation by establishing and enforcing quality standards and testing materials and products.
  • Collect, analyze, and summarize process-quality information and trends.
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