Quality Control Technician (1st and 2nd shift)

Wakefield Thermal•Nashua, NH

2h•Onsite

About The Position

The Quality Technician is responsible for providing support and collaborating with Engineering, Operations, Manufacturing, Procurement, and Quality to accomplish the overall organizational objectives, to minimize product disruptions and improve the quality of processes.

Requirements

High School Diploma or General Education Degree (GED) required
Proficient in MS Office Products including Word, Excel, PowerPoint
Ability to read and interpret documents such as technical drawings, specifications, and requirements
Experience working within manufacturing organizations
Strong organizational skills, attention to detail, and ability to work independently and as part of a team
Strong communicator capable of working through complex issues with peers, management, and multiple functions is required to ensure nonconformance reports are created accordingly
Desire and mindset to drive actions and projects to closure without being prompted

Nice To Haves

ISO 9001
Managing Metrics and Trends
Gage R&R
Statistical Process Control (SPC)
Root Cause Corrective Action (RCCA)
Certified Quality Inspector (CQI ASQ)
L6S Green Belt
Internal Audit Certified
Microsoft AX or Dynamics (ERP)
Smartsheet

Responsibilities

First Piece Inspection of any required product which includes 100% validation of the operational step to ensure conformance to the flowdown requirements
Completing Receiving Inspection which may include verifying dimensional, paperwork, expirations, and other critical information for product conformance
Roaming Inspection to ensure operator inspections are being completed and to provide oversight on the accuracies of the performed inspections
Final Inspection to ensure that batch/lot of completed products through the relevant stage is conforming on either a 100% inspection or sampling plan
Generating documentation packages related to outgoing customer product which may include Certification of Conformance, Raw Material, COTS, and External Processing
Daily / Weekly Reporting on relevant quality metrics (i.e. rejections)
Collaborate with necessary functions such as Manufacturing, Quality, Engineering, Procurement, etc. to effectively communicate nonconforming material issues and coordinate necessary actions, until closure
Nonconformance Reporting with specific details in relation to the origin, scope of the issue, potential containment, and probable root cause to effectively setup the MRB to finalize their investigation & provide disposition on affected product
Manages the identification, processing, and disposition of nonconforming material for internal and external issues, including supplier’s nonconformances and customer returns
Assist in the investigation of root causes of nonconformities, support continuous improvement initiatives to reduce or prevent the risk of future recurrences
Manages, organizes, and ensures the accuracy of company documents. Including storing them electronically and physically, categorizing them systematically, and maintaining their accessibility by following established document control protocols
Maintains awareness on different document versions and updates them for maintaining accuracy
Other duties as assigned by Quality Manager & other senior leadership