Quality Control Technician
CaptionCall by Sorenson•Murray, UT
•$28,000 - $46,600•Onsite
About The Position
The RMA Technician is responsible for overseeing all aspects of the returned product process including the testing and refurbishing of returned but reusable CaptionCall phones. Product that is deemed to be reusable will be cleaned, refurbished with any missing components, and prepared to be sent back to the field for installation with a new customer.
Requirements
- High School Diploma or GED
- Previous experience in a warehouse Environment
- Intermediate Computer Skills (MS Word, Excel, etc.)
- Must be able to communicate effectively orally and through written reports
- Must be able to meet/supervisor daily goals in a fast paced, constantly changing warehouse and quality controlled environment.
- Positive attitude, team player, good interpersonal communication skills and able to work across company departments.
Responsibilities
- Assist with receiving, processing, and organizing returned equipment and warehouse materials as assigned.
- May operate forklifts or other material handling equipment when assigned and appropriately trained/certified.
- Organize and prioritize warehouse components
- Manage and organize the RMA process to test all defective returns
- Refurbish and reship returned phones that are operational
- Be trained and be an expert in all warehouse functions and operations
- Provide weekly and monthly reports of items shipped and summaries of challenges and successes
- Show a willingness to accept and complete new tasks and assignments as needed
- Positive attitude and team player
- Other duties and responsibilities as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
