Quality Control Technician

YORK CONTAINER COMPANY MIDWEST•Gilberts, IL

15d•$25 - $33•Onsite

About The Position

The Quality Technician ensures products, processes, and systems comply with customer specifications, company standards, food safety requirements, and regulatory expectations. The role supports corrugating and converting operations through product inspections, laboratory testing, quality audits, customer compliance verification, root cause analysis, corrective actions, and continuous improvement. It contributes to product quality, certification programs, waste reduction, and Operational Excellence. The position is based in Elgin, Illinois, and follows a day shift schedule of 7:00 a.m. to 3:30 p.m. The role is non-exempt and pays $25.00–$33.00 per hour. The employee works in a manufacturing environment with production noise, moving equipment, and varying temperatures, and may need to work overtime, weekends, or adjusted hours according to business needs. Physical requirements include standing and walking for 4–6 hours and sitting for 1–4 hours in a normal workday, lifting/carrying up to 75 pounds, and repetitive grasping, pushing/pulling, and fine manipulation. The employee must follow facility safety, food safety, hygiene, and PPE requirements.

Requirements

High school diploma or GED.
Experience in manufacturing, quality assurance, quality control, or a related production environment.
Knowledge of quality assurance and quality control principles, product inspection, and quality documentation.
Ability to identify product defects, analyze quality issues, document findings, and support corrective actions.
Strong analytical, organizational, and problem-solving skills, with excellent attention to detail.
Proficiency in Microsoft Office, particularly Excel, for data analysis, reporting, and recordkeeping.
Effective written and verbal communication skills and ability to collaborate across departments.
Ability to follow quality procedures, food safety requirements, and workplace safety standards.
Ability to work in a manufacturing environment with production noise, moving equipment, and varying temperatures; stand, walk, handle and inspect samples, and operate testing equipment within established safety limits.
Ability to wear required PPE and comply with facility safety and hygiene requirements.
Ability to work scheduled shifts, overtime, weekends, or adjusted hours as business needs require.
Physical ability to stand and walk 4–6 hours and sit 1–4 hours during a normal workday; lift or carry up to 75 pounds; and perform repetitive grasping, pushing/pulling, and fine manipulation.

Nice To Haves

Three or more years of experience in manufacturing, quality assurance, quality control, or corrugated packaging operations.
Knowledge of corrugated board manufacturing, packaging specifications, and testing methods such as ECT, burst strength, caliper, and moisture testing.
Familiarity with food safety systems, GMP, HACCP, and BRC Global Standards.
Understanding of customer-specific quality requirements, regulatory compliance, and audit management.
Experience with root cause analysis, corrective and preventive actions (CAPA), and continuous improvement initiatives.
Experience analyzing quality data, identifying trends, preparing reports, and implementing process improvements.
Associate degree or technical training in quality assurance, manufacturing, industrial technology, or a related field.

Responsibilities

Conduct in-process inspections in corrugating and converting operations to verify product specifications and quality standards.
Verify board and print quality, dimensions, color, scoring, slotting, gluing, and overall package performance.
Monitor critical customer production runs and high-priority orders; inspect finished products for conformance to customer requirements.
Communicate quality concerns and non-conformances to production leadership and management.
Support new product qualifications and customer validation requirements.
Perform and document quality tests, including ECT, moisture analysis, starch viscosity and gel point, warp evaluation, box compression, rub, pin adhesion, coefficient of friction, and customer-specific validation testing.
Analyze test results, report non-conforming conditions, and prepare and maintain Certificates of Analysis and Certificates of Compliance.
Maintain accurate quality records, test results, and compliance documentation, and ensure customer specifications and quality requirements are met.
Conduct GMP, HACCP, BRC, housekeeping, and food safety audits; support certification programs and audit readiness.
Perform facility inspections and track corrective actions through completion; maintain Glass & Brittle Plastic and related compliance programs.
Review production documentation and quality records for accuracy and completeness, and support traceability, food safety, and customer compliance requirements.
Investigate customer complaints, internal defects, and non-conforming products; facilitate root cause analysis and corrective action implementation.
Verify corrective actions are complete and effective, and track and report quality performance metrics.
Participate in continuous improvement and Operational Excellence initiatives and assist with employee quality and food safety training.
Inspect incoming raw materials, review supplier documentation and certificates, and manage non-conforming materials, returned products, and rework inventories.
Ensure non-conforming materials are properly identified, segregated, dispositioned, and traceable.
Support operational effectiveness and continuous improvement by following best practices and providing process feedback.
Foster a collaborative, team-oriented environment and assist with training, mentoring, and onboarding employees.
Define problems, gather and analyze information from multiple sources, and draw actionable conclusions.
Manage multiple tasks and changing priorities while maintaining accuracy and attention to detail; communicate professionally across the organization.
Maintain reliable attendance, a clean, organized, and safe work environment, and a professional and respectful demeanor; learn new skills and support teammates as needed.