Quality Control Technician

Ozinga Bros, Inc.•Crown Point, IN

About The Position

The Quality Control Technician implements and follows quality assurance methods and procedures to ensure products and materials are produced safely, efficiently, and according to specifications. The role tests and inspects concrete and related materials, monitors equipment and production processes, records test results, and manages quality control software. The technician also evaluates and resolves customer concerns about products and communicates with supervisors, coworkers, contractors, and dispatch. Regular attendance and physical presence are essential, and additional duties may be assigned to meet business needs. The position operates in a fast-paced environment and involves local travel, exposure to moving mechanical parts, vehicles, heavy construction equipment, chemicals, outdoor weather, and potentially high noise levels. Work may involve stressful situations, long and flexible hours, and moving around plants, yards, and jobsites. Physical demands include frequent standing, walking, handling materials, bending, climbing ladders, pushing wheelbarrows, and lifting or carrying loads.

Requirements

  • High school diploma or equivalent.
  • ACI Level 1, NICET certification, or completion of an NRMCA short course on aggregates or concrete.
  • Valid driver’s license.
  • Able to operate a smartphone or other device.
  • Proficient in Microsoft Office Suite.
  • Able to work long and flexible hours as necessary.
  • Able to lift and carry up to 55 pounds frequently and lift up to 100 pounds occasionally.
  • Able to work in a fast-paced environment and maintain professionalism and composure in stressful situations.

Nice To Haves

  • Bachelor’s degree in a related field.
  • Knowledge of raw materials, production processes, and quality control.
  • Experience in a related field.
  • Ability to read, write, and speak English.

Responsibilities

  • Conduct tests and inspect concrete for quality and compliance with specifications.
  • Sample and evaluate materials related to concrete.
  • Monitor equipment operation to ensure concrete remains within tolerance.
  • Record inspection and test data, including slump, air content, unit weight, temperature, and moisture content.
  • Enter test data and compressive-strength results into company quality control software.
  • Test hardened concrete for compressive strength.
  • Analyze, evaluate, and resolve customer concerns related to product conditions, situations, quantities, and other influences.
  • Manage and maintain quality control software for the assigned area.
  • Perform aggregate and batch plant tests, including aggregate gradation and moisture tests for State and specification projects as required.
  • Provide information to supervisors, coworkers, and contractors by phone, email, or in person.
  • Communicate with the dispatch office to support concrete shipping and testing.
  • Maintain regular attendance and physical presence at work.
  • Perform additional duties as needed to meet business needs.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan options
  • Voluntary benefits
  • Work-life balance and flexibility
  • Employee Assistance Program
  • Wellness Program
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