Quality Control Supervisor - C Shift (Nights)

Carolina Beverage • Mooresville, NC

2d • Onsite

About The Position

Responsible for the onboarding and ongoing development of Quality Control Leads and Technicians and all associated daily quality control testing. This position interacts with customers and vendors while gaining critical information as it relates to quality and services and providing leadership to the quality control organization.

Requirements

• High school diploma or related experience and/or training.
• Technical skills to effectively perform the essential duties and adapt to changes made in the work environment.
• Professional attitude with encouraging teamwork and an ethical approach.
• Willingness to follow direction and problem solve to generate suggestions for improving the work environment.
• Promote the company’s Mission Statement and demonstrate commitment to the safety and quality of the food produced.

Responsibilities

• Review of timecards and time off requests
• Hiring of new staff and discipline of current staff as needed
• Obtaining full coverage when lab techs are out
• Attend daily huddles
• Provide leadership and direction for the QC Technicians to successfully achieve work objectives, improve performance and personal skills, and continuous improvements in the processes/organization of QC personnel and equipment. Report for quality information and management review.
• Execute all QC Technician new hire training and on-going annual re-training to certify all QC personnel as adequately trained qualified individuals.
• Train personnel on SOPs for testing, equipment setup and calibrations, and safety practices required for the position on all methods of data collection
• Train personnel on periodic refreshers on areas that need improvement and as SOPs are revised or created.
• Approve completed training records and submit for retention.
• Evaluation of training for all new hires and evaluations at 30/60/90-day interval
• Onsite field verification of QC Technician Tier promotions
• Daily review and approval of production and quality documentation to ensure all data submitted is complete and accurate. Help expedite information to Customers and identify issues/training gaps for QC technicians.
• Assist with RZ implementation and daily documentation review
• Assist with QM App implementation and daily documentation review
• Assist in Quality Assurance projects for production auditing
• Update on current status of line equipment as it pertains to quality
• Can rinser challenge and documentation
• Coordinate samples for and prepare routine sensory taste panels to ensure product matches verified references.
• Troubleshoot, setup, and calibrate lab equipment as needed. Upkeep and inventory of QC equipment and supplies.
• Assist with the processing of raw material and finished product holds
• Expedite testing and sampling of holds documenting results and providing appropriate data to expedite disposition by management
• Support rework projects by production and warehouse
• Tagging pallets after disposition
• First response to Quality Control concerns
• Disposition batches that are out of specification (OOS) and address any OOS areas or problematic areas.
• Schedule will require flexibility to provide coverage on all applicable shifts.
• Provide support to production issues impacting finished product
• Provide live production documentation review and submissions to Customers as needed and supporting follow-up questions regarding production. Support requests of Customer representatives during production.
• Daily yield assessment evaluations and monitoring

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED