Quality Control Supervisor - Pest Control

American Pest • Bethesda, MD

1d • Hybrid

About The Position

American Pest is seeking a Quality Control Supervisor with a background in entomology, biology, or a related life science to join their team. This role offers a challenging opportunity to contribute to community health and well-being, providing flexibility, a fast-paced environment, field work, and the chance to help others. The company offers competitive earnings, paid training, and a path for long-term career growth. Even without prior pest control experience, motivated individuals with a relevant 4-year life sciences degree are encouraged to apply, as comprehensive training will be provided.

Requirements

• Bachelor's degree or advanced degree in entomology, biology, environmental health/science, or a similar life science, OR Board Certified Entomologist from the Entomological Society of America with a specialty in urban pest management.
• 3+ years of pest control experience.
• Current and valid state-issued pest control registrations/licenses/certifications.
• Ability to complete required NPMA Pest Management Standards for Food Processing & Handling Facilities.
• Ability to safely move about customer locations, ascend/descend stairs and ladders to service out-of-the-way areas, and position yourself to conduct service under/around furniture, equipment, and tight spaces.
• Ability to safely move items and equipment weighing up to 50 pounds.
• Excellent oral and written communication skills.
• Ability to work outdoors in all weather conditions.
• Technical proficiency with computers, smart phones, PestPac, etc.
• A valid driver's license with an acceptable driving record.
• Ability to read, write, speak, and comprehend English.
• Solid attention to detail and experience with following Commercial Service Protocols.
• Legal eligibility to work in the U.S.
• Availability to work a flexible schedule (between the hours of 6:00 a.m. and 6:00 p.m. with occasional exceptions).
• Availability to work some weekends and evenings for on-call support.
• Ability to work remotely for administrative tasks and/or travel long distances to meet with clients within our service area.

Nice To Haves

• Pest control registrations/licenses/certifications including Category 7A, B, C, D, and E.

Responsibilities

• Evaluating the performance of service technicians in the field.
• Auditing day-to-day completed service tickets.
• Contributing to the training and professional development of service technicians.
• Providing safe and effective pest management solutions.
• Evaluating new and existing customers' needs.
• Maximizing required performance for SQF audits for food processing and handling facilities.
• Keeping records of quality control audits for government and commercial third-party audited accounts.
• Submitting reports to management as required.
• Ensuring the delivery of stellar customer service.

Benefits

• Blue Cross Blue Shield medical PPO options
• Delta Dental and Vision
• Prescription drug program
• Flexible Spending Accounts (FSA) for medical and childcare expenses
• Health Savings Plans (HSA) available with qualified plans
• Competitive salary
• 401(k) Savings Plans (Traditional & Roth)
• Life insurance and short-term disability (100% company paid with options to buy up)
• Long-term disability, Accident, Critical Illness, and Hospital Indemnity insurance options
• Stable, year-round employment
• Opportunities for growth
• Paid training
• A take-home company vehicle for field positions
• Paid time off
• Eight paid holidays
• A peer-to-peer employee recognition program
• Opportunities for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees