Quality Control Supervisor

Church & Dwight Co., Inc.•Lakewood, NJ

7h•$106,400 - $151,400•Onsite

About The Position

The Quality Control Supervisor provides technical and operational leadership for the Quality Control Laboratory supporting the manufacture and release of regulated products at Church & Dwight’s Lakewood, New Jersey facility. The role ensures raw materials, bulk products, and finished products are sampled, tested, reviewed, and dispositioned according to approved specifications, validated or verified analytical methods, cGMP requirements, and site Quality Systems. The supervisor leads laboratory personnel and oversees analytical investigations, data integrity, laboratory equipment and computerized systems, method lifecycle activities, stability testing, and inspection readiness. The role ensures investigations, deviations, out-of-specification and out-of-trend results, and CAPAs are scientifically sound, timely, and compliant. It also drives laboratory performance, analyst competency, continuous improvement, and the delivery of accurate analytical results to support product quality and release decisions.

Requirements

Bachelor’s degree in a relevant scientific discipline.
5–7 years of progressive Quality Control laboratory experience.
2–3 years of direct supervisory experience.
Experience leading CAPA investigations.
Experience working under 21 CFR Part 211 and cGMP.
Knowledge of FDA regulations for quality control of OTC drug products (21 CFR 211), QC test procedures and instrumentation, and validation protocols and procedures.
Strong technical knowledge of analytical laboratory principles, test methods, and instrumentation, including wet chemistry, gas chromatography (GC), high-performance liquid chromatography (HPLC), ion chromatography (IC), and UV-Visible spectroscopy.
Working knowledge of laboratory computerized systems, including LIMS, chromatography data systems, electronic records, and data integrity.
Strong leadership and people-management skills, including coaching and developing laboratory personnel, managing performance, prioritizing workload, and ensuring appropriate training and analyst qualification.
Strong problem-solving and critical-thinking skills, including evaluating complex analytical issues, assessing product-quality and compliance risks, and making timely, scientifically sound decisions.
Proficiency with Microsoft 365 applications, including Excel, Word, PowerPoint, and Outlook, and other business applications used for data analysis, reporting, and documentation.
Good oral and written communication, excellent organization and time management, and ability to interact effectively with employees at all organizational levels.
Ability to work for extended periods under pressure while producing results.

Responsibilities

Review raw-material, bulk-product, and finished-product analysis reports in a timely manner; escalate laboratory or product-quality issues that may affect product quality, consumer safety, regulatory compliance, or batch release.
Manage employee performance, attendance, scheduling, succession planning, and development; cross-train the team to maintain laboratory coverage and business continuity.
Provide safety training, lead the QC laboratory Job Safety Analysis program, and ensure compliance with safety policies and procedures.
Manage chemicals and supplies within the laboratory budget, maintain equipment service contracts, and develop laboratory procedures as needed.
Establish and track laboratory KPIs and trends to drive continuous improvement.
Ensure laboratory investigations are scientifically sound, adequately documented, and identify evidence-supported assignable root causes.
Lead and oversee QC laboratory compliance with cGMP requirements, FDA regulations, and site Quality Systems, maintaining audit and inspection readiness.
Oversee analytical support for process validation and ensure laboratory equipment qualification and analytical method validation, verification, and transfer activities are executed, reviewed, documented, and maintained throughout their lifecycle.
Initiate, assess, review, and implement change controls affecting laboratory equipment, methods, specifications, software, procedures, sampling plans, and laboratory operations.
Support Research & Development by reviewing new and updated specifications for accuracy and coordinating analytical testing for finished-product expiration studies and plant trials.
Perform other duties as directed by the Quality Manager or as assigned.