Quality Control (QC) Specialist

T N M Partners•Waller, TX

About The Position

The Quality Control Specialist ensures that nursery plants and products meet company quality standards before shipment. The role supports plant health, order accuracy, customer satisfaction, and operational efficiency by inspecting products, verifying orders, monitoring shipping practices, documenting quality issues, and working with production, inventory, distribution, and logistics teams. The position is based in a fast-paced nursery environment and involves outdoor work in varying weather conditions, along with activity around nursery equipment, forklifts, and loading areas. The objective is to ensure every plant leaving the nursery meets quality standards, orders are accurate, and customers receive healthy, properly identified, high-quality products. The specialist is expected to maintain consistent standards, minimize incorrect or damaged shipments, reduce customer complaints and returns, communicate issues promptly, support timely order fulfillment, and contribute to operational efficiency.

Requirements

High school diploma or equivalent preferred.
Strong attention to detail and organizational skills.
Ability to identify plant damage, disease, and quality concerns.
Good communication and problem-solving skills.
Ability to work independently and as part of a team.
Basic computer skills for inspection reports and recordkeeping.
Ability to work in a fast-paced nursery environment.
Ability to stand, walk, bend, and lift throughout the workday, including lifting up to 50 pounds when necessary.
Comfort working outdoors in varying weather conditions and around nursery equipment, forklifts, and loading areas while following safety procedures.

Nice To Haves

Previous experience in horticulture, nursery operations, agriculture, or quality control.
Knowledge of plant varieties, sizes, and quality standards.

Responsibilities

Inspect plants for health, appearance, size, and quality; identify disease, pests, damage, or poor growth.
Verify plant labeling, varieties, and container sizes, and report plants that do not meet quality requirements.
Check customer orders for correct varieties, quantities, and sizes; inspect completed orders before loading and shipping.
Ensure plants are organized and prepared for transportation, communicate order discrepancies, and help correct errors before shipment.
Inspect plant racks, pallets, and shipping materials for proper loading and stability.
Monitor plant handling and loading practices to prevent damage and maintain quality during transportation.
Coordinate with distribution and logistics personnel so shipments meet customer expectations.
Maintain accurate inspection records and document damaged, unhealthy, mislabeled, or incorrect plants.
Report recurring quality concerns to management and help identify ways to reduce plant waste, shipping errors, and customer complaints.
Work with production, inventory, distribution, and logistics departments; communicate quality expectations to team members.
Assist with improving quality control procedures and maintaining a clean, organized, and safe work environment.
Promote accountability and consistency in nursery quality standards.