Quality Control Specialist

Signet Jewelers•New York, NY

23d•$26 - $32•Hybrid

About The Position

The QC Specialist will be responsible for performing the inspection of gemstones and jewelry items received from external vendors and from internal manufacturing. This role requires a keen eye for detail, extensive knowledge of marking requirements and craftsmanship, and the ability to work with precious metals and gemstones. The ideal candidate will have a strong background in jewelry, exceptional problem-solving skills, and a dedication to maintaining the highest standards of quality.

Requirements

In-depth knowledge of industry standards and quality control inspection procedures.
Proficient in working with precious metals and gemstones.
Strong attention to detail and excellent hand-eye coordination.
Exceptional problem-solving skills and the ability to work under tight deadlines.
Capable of working independently as well as part of a team.
Excellent communication skills.
Working understanding of Microsoft office suite.

Nice To Haves

3+ years of experience in jewelry repair and production preferred.
Graduate Gemologist degree preferred.

Responsibilities

Responsible for performing inspection function ensuring all merchandise is in compliance with R2Net quality standards and legal requirements including functionality, stone setting, finish, hallmarking and trademarking. Report all critical fails to management.
Responsible for inspection of loose diamonds and colored gemstones for quality, authentication, and verification of all gemological documentation or electronic certificate. Report all critical fails to management.
Responsible for the accuracy of all new customer orders processed and the timely completion of the inspection.
Responsible for systematic movement of customer orders from QC admin receiving location to inspection workstation.
Responsible for completion of all daily work including current date orders and hard deadlines within area of responsibility.
Responsible for the processing of returns including the evaluation of the merchandise for quality and adherence to the terms of the return policy.
Maintain accurate records of quality control activities and inspection results.
Perform gemological testing and assist with special projects as needed.
Support QC operations for processing reverse logistics orders as needed.
Responsible for opening and closing activities for QC areas.