Quality Control Shipping Lead

CREATIVE COSTUMING AND DESIGNS INC•Huntington Beach, CA

7d•$20 - $24•Onsite

About The Position

The Quality Control / Shipping Lead is responsible for overseeing final quality assurance, shipment preparation, and order completion to ensure all costumes meet company standards prior to customer delivery. This role serves as the final approval checkpoint before product release and is accountable for identifying defects, coordinating corrections, managing shipment readiness, and ensuring orders are shipped accurately and on schedule. Success in this role requires strong attention to detail, leadership, organization, accountability, and the ability to manage changing priorities and seasonal production demands while maintaining quality standards.

Requirements

High school diploma, GED, or trade school education required
3+ years of experience in garment production, sewing, quality control, or a related field
Strong knowledge of garment construction, sewing techniques, and apparel production processes
Experience working in a production or manufacturing environment
Ability to read and interpret tech packs, patterns, specifications, and construction notes
Ability to identify defects and implement corrective actions
Strong organizational and time management skills with the ability to manage multiple priorities
Strong problem-solving and decision-making abilities
Excellent verbal and written communication skills
High attention to detail with a strong focus on quality and accuracy
Ability to work effectively in a fast-paced, deadline-driven environment
Ability to adapt to changing priorities and production schedules
Proficient in Microsoft Office Suite, including Excel and Word
Ability to stand and walk for extended periods on a production floor
Ability to lift and move materials up to 50 pounds
Visual acuity required to inspect garments and construction details
Manual dexterity required to handle garments and operate equipment
Strong attention to detail and ability to follow production specifications
Ability to prioritize workload and manage multiple deadlines
Strong analytical and problem-solving skills
Ability to track, document, and follow up on project status
Effective written and verbal communication skills
Ability to work collaboratively across departments
Ability to maintain accuracy and efficiency during seasonal peak periods
Ability to perform basic mathematical calculations related to production and shipping

Nice To Haves

2–3 years of experience in apparel production or quality control
Experience in uniform, athletic apparel, costume, or performance wear production preferred
Multilingual capabilities preferred, especially Spanish and/or Vietnamese
Knowledge of FedEx Ship Manager a plus

Responsibilities

Receive completed costumes from the Sewing Coordinator.
Verify quantities and photograph completed costumes for final designer approval.
Communicate immediately with the Sewing Coordinator regarding missing garments prior to quality inspection.
Perform final quality inspections on all costumes before shipment approval.
Identify, document, and communicate quality concerns including: Fabric flaws, Sewing defects, Construction issues, Color or shade inconsistencies, Packaging or finishing issues.
Determine pass/fail status and coordinate corrective actions when issues are identified.
Assign work and monitor team productivity to ensure quality and shipping deadlines are achieved.
Support daily quality control activities including: Receiving costumes and check-in, Thread trimming and finishing, Defect identification and documentation, Adding final costume details (buttons, trims, finishing elements), Packaging and shipment preparation.
Track garments that require repair or sewing corrections and monitor completion status.
Coordinate with the Sewing Coordinator to ensure corrective actions are completed accurately and efficiently.
Escalate quality concerns, production delays, staffing shortages, or resource constraints to management.
Maintain organization and inventory levels of shipping and packaging supplies.
Ensure quality records, shipment documentation, and order completion tracking remain accurate and up to date.
Fold, package, weight, label, and prepare costumes for shipment.
Coordinate and process customer shipments using approved shipping procedures.
Verify order accuracy prior to shipment release.
Ensure orders are completed and shipped within established deadlines.
Maintain shipment tracking and communicate exceptions or delays as needed.
Support shipment prioritization during peak production periods.