Quality Control Reverification Team Lead

Movement Mortgage•Indian Land, SC

About The Position

Join the company defining what it means to be an Impact Lender! Mortgages are what we do, but that doesn't define who we are. In 2008, Movement disrupted the industry with the innovative 6-7-1 mortgage process. In 2023, we pioneered again, helping launch Impact Lending – a new category of lending. Any mortgage lender that commits at least 10% of its profits to helping the neighborhoods it serves is an Impact Lender. At Movement, we are Impact Lenders. We give 40%-50% of our profits to making an impact in our communities. For us, purpose and people have always come before profit. We’re definitely not your average mortgage company. When you’re ready to grow your career AND your impact, we’re ready for you. We’re also one of the nation’s top lenders and are redefining corporate culture. We work hard, we have fun, we invest in our people and we make a difference. Sound like a plan? Good. Learn more at www.movement.com. We are committed to being a Movement of Change in the mortgage industry, in corporate cultures and in communities – our mission to love and value people drives everything we do.

Requirements

Previous leadership experience
5 years mortgage background
Ability to plan and organize tasks and change priorities as needed
Detail-oriented
Highly adaptive to change
Dependable- consistently arrives to work on time, follows instructions, responds well to management requests, etc.
Strong computer skills- including all Microsoft Office products
Advanced Excel skills
Ability to work in a fast-paced environment
Ability to deliver both positive and negative feedback in a constructive manner
Display servant leadership skills as part of Movement’s mission and vision, while still meeting the Organization’s objectives
High emotional intelligence in order to work with differing personalities and behaviors amongst the team
Ability to work extended hours (evenings and weekends, if needed)
Excellent time management skills
Excellent management of multiple tasks
Ability to maintain the highest level of confidentiality
Presents self in professional manner and possesses the ability to interact with all levels in the organization
Strong interpersonal skills; listens well, works well within a team environment, ability to collaborate
Team player
Excellent written and verbal communication skills; must be able to clearly articulate deficiencies in a file in Process Unity as well as verbally
Strong organizational skills
Strong presentation skills
ACES knowledge required

Responsibilities

To continuously review quality control reverification processes, procedures and capabilities in order to sustain the most cost effective and efficient methods for meeting quality requirements and making recommendations for improvement as appropriate.
Provide day-to-day leadership and guidance to team of analysts to complete their file reviews
Assist with escalations from Operations and QC Department Underwriters/Managers
Analyze, generate and distribute reporting on a monthly basis on all reverification accounting and orders generated to Management, Investors, Agencies, Internal and External parties
Develop, implement and maintain official system of recordation of all Reverification transactions
Work closely with QC Director, Credit Risk, Operations Leadership, Investors, and Agencies
Perform process level assessments of team production
Monitor Analyst pipeline to ensure production is meeting published SLAs and reassign as needed based on capacity and needs
Manage workflow and complete file reassignment as necessary
Ensure Organization’s polices and procedures are upheld from an overall organizational standpoint
Approve timecards and time off requests as needed
Complete annual reviews
Conduct monthly one-on-one meetings with all analysts
Conduct monthly team meetings and team huddles as necessary
Serve as a mentor to analysts and provide feedback for growth, development, and career advancement
Complete other tasks and ad-hoc projects as assigned
AVM and Field review orders as per MM and Agency requirements
Follow up on re-issues, transcripts orders, etc. to ensure timelines are met
Monitor vendor fees as necessary
Serve as backup to the QC reporting analyst/ACES Administrator

Benefits

Medical, Dental, Vision, Life, Disability, Critical Care, Hospitalization, HSA, FSA, DCFSA and QTE
Retirement plan: 401(k) and Roth
Paid Time Off: 16 days front loaded. Prorated based on the start date month
11.5 paid holidays per year
Employee assistance program
Excellent career growth opportunity
Fun, team-focused working environment
Employee driven community outreach program
Relocation packages available

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