Quality Control Representative - Heavy Equipment/Specialty

Sedgwick•Telecommuter NM, NM

9d•Onsite

About The Position

The Quality Control Representative ensures accuracy, consistency, and compliance in Specialty claim files and processes. This role supports operational excellence through detailed audits and promotes continuous improvement across teams.

Requirements

Minimum of 2 years in claims, auditing, or quality assurance.
At least 1 year of appraisal experience or equivalent combination of education and experience.
Oral and written communication skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Ability to work independently or in a team environment
Ability to meet or exceed Performance Competencies

Nice To Haves

Bachelor's degree from an accredited college or university preferred.
Experience in customer service or insurance environments preferred.

Responsibilities

Review claim files for completeness, accuracy, and adherence to company and client-specific standards.
Identify errors, inconsistencies, and opportunities for improvement; document findings.
Ensure compliance with regulatory and client requirements
Participate in special projects and process improvement initiatives.
Assist with internal or external audit preparation as needed.
Perform other duties as assigned.