Quality Control Production Supervisor

Bass Pro Shops • Lebanon, MO

9d • Hybrid

About The Position

The Quality Supervisor oversees day-to-day quality assurance and quality control activities within the manufacturing operation. This role provides frontline leadership to Quality team members, ensures adherence to established quality systems and standard work, and supports continuous improvement initiatives to maintain product quality, regulatory compliance, and customer satisfaction.

Requirements

• Minimum of 2 years of experience in a Quality or manufacturing environment.
• Working knowledge of manufacturing processes and production operations
• Familiarity with Quality tools and methodologies, including root cause analysis, corrective action, SPC, and basic auditing practices
• Understanding of Continuous Improvement, Lean, and Kaizen principles
• Strong verbal, written, and computer skills
• Ability to lead, coach, and motivate team members in a fast-paced manufacturing environment
• Strong problem-solving skills and attention to detail
• Ability to work cross-functionally and communicate effectively with multiple levels of the organization

Nice To Haves

• Bachelor's Degree in Quality, Engineering, or related field (if applicable)
• ASQ certification, Six Sigma Yellow/Green Belt, or similar quality-related certification preferred
• Prior experience leading or directing the work of others preferred

Responsibilities

• Supervises daily Quality operations, including inspection, auditing, and documentation activities, to ensure compliance with internal quality standards and external requirements.
• Leads, coaches, and develops Quality team members through training, performance feedback, and adherence to standard work practices.
• Supports the implementation, maintenance, and continuous improvement of the local Quality Management System in alignment with organizational objectives.
• Partners with Operations, Engineering, and Supply Chain to identify quality risks, investigate nonconformances, and implement effective corrective and preventive actions.
• Monitors and reports key quality metrics, escalates issues that may negatively impact product quality, and assists in developing solutions.
• Participates in Continuous Improvement, Lean, and Kaizen activities to drive waste reduction, process consistency, and improved product quality.

Benefits

• Discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED