Quality Control Manager

ROTO-FRANK OF AMERICA INC•Chester, CT

37d•$85,000 - $90,000•Onsite

About The Position

We are seeking an experienced QC Manager to lead quality processes, support compliance, and promote continuous improvement across the organization. The Quality Control Manager plans, coordinates, and directs quality control programs to ensure continuous production of products that meet established quality standards and customer expectations. This role is responsible for driving consistency, compliance, and continuous improvement across all quality processes. Is familiar with ISO 9000 policies and procedures.

Requirements

Proven leadership experience, including coaching, performance management, and employee development.
Strong decision-making, problem-solving, and conflict-resolution skills.
Knowledge of quality systems, process controls, and continuous improvement principles.
Understanding of customer requirements and quality expectations.
Excellent communication, collaboration, and organizational skills.
Detail-oriented, analytical, and results-driven with a strong sense of accountability.
Ability to prioritize and adapt in a fast-paced manufacturing environment.
Strong math skills and the ability to interpret data accurately.
Working knowledge of manufacturing products and processes.
Advanced Microsoft 365 and Excel skills.
Fluent in English.
Valid Driver's License Required
Ability to work in a manufacturing and production environment.
Ability to sit, stand, walk, and move throughout the facility for extended periods.
Ability to inspect products and equipment, including reaching and handling items at various heights.
Manual dexterity and hand-eye coordination to operate testing equipment and precision measuring instruments.
Ability to safely operate a forklift or become forklift certified.
Ability to lift and carry up to 50 pounds.
Associates Degree in Quality Engineering or equivalent mechanical engineering studies.
Minimum five (5) years of experience in quality management within a manufacturing environment, including leadership responsibilities.
Valid passport is required for international travel.

Nice To Haves

SAP experience preferred.
bilingual Spanish is a plus.

Responsibilities

Oversee and manage all incoming inspection activities for raw materials and finished goods, ensuring compliance with quality standards and specifications.
Establish and enforce visual and dimensional inspection protocols, including critical measurement verification of incoming products.
Lead the development, implementation, and maintenance of quality inspection documentation and records in accordance with regulatory and internal requirements.
Manage workflow and material movement within the QC area, ensuring traceability, segregation, and proper handling of conforming and non-conforming materials.
Supervise and ensure execution of first article and in-process inspections per defined control plans and production requirements.
Oversee accurate and timely quality data entry and reporting within SAP or other quality management systems.
Direct non-conforming material processes, including creation, investigation, and resolution of NCRs (Non-Conformance Reports), ensuring proper disposition and corrective actions.
Lead statistical analysis initiatives, including capability studies (Cp/Cpk), to drive continuous process improvement and reduce variation.
Administer and maintain the calibration program to ensure accuracy and reliability of all measuring and test equipment.
Oversee scrap reduction initiatives, analyzing trends and driving corrective actions to minimize waste and cost.