Quality Control Manager
About The Position
ICMS is seeking an experienced Quality Control Manager to oversee the contractor’s quality control program for a Public Works base operations contract. This is a full-time, onsite position at Fort Gordon, Georgia. The position is contingent upon contract award, and telecommuting is not considered. Work schedules may change based on client and company needs. As a management position, the Quality Control Manager will regularly be on call and must be available to respond to emergencies outside the regular shift. The role requires at least five years of quality control management experience in a Public Works base operations contract environment, a high school diploma or equivalent, a valid state driver’s license with no major infractions, OSHA 30-Hour training, and a minimum Public Trust-level investigation. U.S. citizenship is required. An associate or bachelor’s degree in a related field is preferred, as is EPA Section 608 Universal Certification. ICMS offers medical, dental, and vision insurance fully covered for the employee, life and accidental death and dismemberment insurance, a 401(k) retirement plan, 11 paid government holidays, and sick and vacation leave.
Requirements
- High school diploma or equivalent.
- At least 5 years of experience performing quality control management functions in a Public Works base operations contract environment.
- Experience managing an overall quality program, identifying and correcting deficiencies, and analyzing performance data to correct and improve performance.
- Experience managing or inspecting multiple facility service disciplines, such as HVAC/mechanical, electrical, plumbing, building maintenance, preventive maintenance, work order management, and environmental and safety compliance.
- Excellent written and verbal communication abilities in English.
- Valid state driver’s license with no major infractions.
- OSHA 30-Hour training.
- Minimum investigation at a Public Trust level.
- U.S. citizenship.
Nice To Haves
- Associate or bachelor’s degree in business, Facilities Management, Quality Management, Environmental Services, or a related field.
- EPA Section 608 Universal Certification.
Responsibilities
- Develop, implement, and maintain an effective Quality Control Program documented in a Quality Control Plan (QCP) to ensure services meet the PWS.
- Develop and implement procedures to identify defective services and prevent their recurrence.
- Conduct scheduled and unscheduled inspections of services listed in the PWS.
- Submit the QCP to the KO for acceptance within 30 calendar days after contract award, and submit proposed changes five working days before implementation.
- Identify performance deficiencies and implement timely corrective actions.
- Track deficiencies through completion and verify successful implementation of corrective actions.
- Prepare quality control reports, inspection logs, corrective action reports, and trend analyses.
- Monitor compliance with PWS requirements and performance metrics.
- Recommend process improvements to increase efficiency and service quality.
- Assist in developing employee training programs related to quality standards and contract compliance.
- Participate in transition planning, startup activities, and quality audits.
- Maintain records required by the contract for Government review.
- Perform other quality-related duties as assigned.
- Be regularly on call and available to respond to emergencies outside the regular shift.
Benefits
- Medical, dental, and vision insurance 100% covered for the employee.
- Life and Accidental AD&D Insurance.
- 401(k) retirement plan.
- 11 paid government holidays.
- Generous sick and vacation leave.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
