EMI Services (EMI), a subsidiary of TechFlow Inc., has delivered exceptional facilities operations, maintenance, and base support services to military installations and federal customers nationwide for over three decades. EMI has an immediate opportunity for a Quality Control Manager to work directly with the Project Manager, Operations Manager, Safety Supervisor, and United States Government representatives to ensure contract requirements and performance standards are consistently met. This position is responsible for implementing and maintaining the Quality Control (QC) Program, conducting inspections of services and work performed, evaluating performance data, and preparing reports that validate compliance or identify areas for improvement. The Quality Control Manager monitors building conditions and project activities for potential quality, safety, and health concerns in coordination with the Safety Supervisor. This role investigates customer complaints, analyzes findings, develops corrective action recommendations, and reports results to project leadership. The successful candidate will promote a culture of quality, continuous improvement, and customer service excellence while helping ensure the highest level of performance across all contract operations.
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Job Type
Full-time
Career Level
Mid Level