Quality Control Manager

Clark Construction Group, LLC•Jacksonville, FL

About The Position

The Quality Control Manager ensures that projects are built in accordance with contract document specifications, owner requirements, and applicable local, state, and federal building codes. The role coordinates with other trades, tracks daily project progress, and follows guidelines issued by the owner. It also involves building and leading a transparent quality control team focused on delivering excellence. The manager works with project teams, owners, design teams, contractors, executive management, inspectors, submittal clerks, and third-party providers to oversee construction quality and timely project completion. The position covers quality control planning and meetings, submittals, testing, inspections, deficiency tracking, punch lists, and project closeout. It also includes staff development, recruiting and retaining talent, cultivating industry relationships, and anticipating stakeholder needs.

Requirements

  • Undergraduate degree in a construction or related discipline, or relevant experience.
  • Minimum 5–8+ years of verifiable construction quality control and/or inspection experience.
  • Takes initiative and personal responsibility for delivering value and excellence.
  • Uses expertise to create a vision and align the team to achieve desired outcomes.
  • Track record of establishing or contributing to creative strategic solutions.
  • Ability to communicate effectively with, persuade, and gain buy-in from a broad range of stakeholders, including executive and leadership teams, Business Unit Leaders, direct reports, clients, trade partners, and third-party providers.
  • Alignment with Clark Standards of Excellence: self-motivated, results-oriented, adaptable, a team player, accountable, ethical, innovative, resilient, relationship-building, able to build people, teams, and followership, and able to set direction and execute.

Nice To Haves

  • Experience in large-scale construction management or a construction trade with increasing levels of responsibility.
  • Ability to manage inspectors and submittal clerks, and coordinate independent material testing and laboratory work.
  • Ability to process a large volume of submittals and RFIs.
  • Prior experience developing and managing Quality Control Plans.

Responsibilities

  • Partner with the project team to understand, plan, and implement contract drawings and specifications.
  • Collaborate with the owner, design team, and contractors to ensure quality and timely project construction and completion.
  • Implement and manage the Three Phases of Control Quality Control Plan.
  • Oversee submittal review and approval.
  • Schedule and conduct preparatory, initial-phase, and follow-up quality control meetings.
  • Control documents related to quality control functions.
  • Establish testing procedures in accordance with contract specifications.
  • Manage the inspection process.
  • Coordinate third-party testing agents and interface with the owner’s representatives as required.
  • Track and maintain a project deficiency log.
  • Manage the punch list process.
  • Oversee project closeout deliverables, including training and O&Ms.
  • Confer directly with the executive management team.
  • Encourage, lead, and/or participate in staff training and development.
  • Identify and develop relationships with industry professionals to generate and win appropriate work.
  • Participate actively in recruiting, hiring, and retaining industry talent.
  • Anticipate stakeholder needs, desires, and goals to exceed expectations.
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