Quality Control Manager

ACTION FACILITIES MANAGEMENT INC•Quantico, VA
•$95,000 - $95,000•Onsite

About The Position

The Quality Control Manager provides management oversight of AFM Quantico Quality Control Program services in support of a high-security Federal Government installation. The position ensures compliance with contract specifications and applicable regulations by inspecting services and operations for conformity to established quality, health and safety, and operational standards. It requires professionalism, strong communication and judgment, attention to detail, technical expertise, analytical and organizational skills, and disciplined documentation in a regulated, mission-critical environment. The manager leads a small, field-based QC inspection team and serves as the primary interface between AFM and Government personnel on Quality Control actions and documentation. The role oversees preventive maintenance and work-order quality assurance, inspection planning and execution, corrective actions, reporting, training support, and maintenance of records and quality-control systems. The position is located at FBI Quantico in Quantico, Virginia, and is paid $95,000 per year. The schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m.

Requirements

  • High school diploma or equivalent.
  • At least 5 years of experience managing facilities-maintenance Quality Control, specifically under federal government contracts such as Base Operations Support / BOSS contracts.
  • Demonstrated experience providing and presenting Quality Control action plans and requirements for pre-construction meetings, Government notifications, and secure facility access on high-security Federal or DoD installations.
  • Valid state driver’s license with an acceptable driving record.
  • Ability to pass required background investigations and drug screening.
  • U.S. citizenship.
  • Top Secret clearance required.
  • Familiarity with computerized maintenance management systems (CMMS) and building automation systems.
  • OSHA 30-Hour Certification.
  • Excellent oral and written communication skills, including documentation and stakeholder communication.
  • Strong organizational skills and attention to detail.
  • Ability to interact professionally with Government personnel, subcontractors, employees, and customers.
  • Adherence to AFM, Inc. safety practices, Standard Operating Procedures, and personnel policies.
  • Ability to perform duties in a timely and cost-effective manner and maintain positive, effective working relationships.
  • Intermediate-or-higher proficiency with FIT, Microsoft Word, Excel, and PowerPoint.
  • Ability to exercise independent judgment and handle confidential and sensitive information appropriately.
  • Strong understanding of building systems, including HVAC, electrical, and plumbing; OSHA safety regulations; and quality-management frameworks such as ISO 9001.
  • Excellent problem-solving, root-cause analysis, and analytical abilities.
  • Ability to work independently and enforce standards through leadership and example.
  • Frequently stand, walk, use hands to handle or feel objects, reach, climb or balance, stoop, kneel, crouch, or crawl, and talk or hear; occasionally sit.
  • Frequently lift and/or move more than 50 pounds.
  • Close, distance, and color vision and depth perception.

Nice To Haves

  • Bachelor’s degree in a related field.

Responsibilities

  • Ensure services listed in the performance requirement summary are performed satisfactorily, identify areas for scheduled and unscheduled inspections, and direct inspection frequency to meet overall goals.
  • Communicate deficiencies to appropriate personnel and maintain and update the computerized FIT Preventive Maintenance Program and Quality Control files, documenting inspection results.
  • Lead the QC Inspection Team, assign team tasks, and oversee overall team performance.
  • Serve as the primary interface for Quality Control actions and documentation between AFM and Government personnel for assigned work.
  • Manage quality control and quality assurance for trade preventive maintenance activities and work orders, directing field-based QC inspectors.
  • Manage planned and active preventive maintenance tasks in the FIT system to ensure timely completion.
  • Develop inspection requirement summaries and guides based on the PWS and internal standards.
  • Schedule and conduct preventive maintenance and Independent Job Order inspections.
  • Support QC refresher training, cross-training, and skills sustainment.
  • Review, maintain, and deliver required contract deliverables to the Government accurately and on time.
  • Process inspection findings and recommend actions for deficiencies.
  • Review and evaluate Government requests for additional or modified Quality Control services.
  • Audit areas identified for improvement and recommend corrective actions to management.
  • Conduct surveillance inspections of employees, subcontractors, vendors, and facilities to verify compliance with project specifications and standards.
  • Plan daily work and ensure QC and QA data are accurately recorded.
  • Follow up on recorded deficiencies to verify corrective actions have been implemented.
  • Prepare weekly and monthly inspection reports and graphs for the Government, Program Manager, and Corporate Quality Manager.
  • Maintain inspection records and files by entering results into the FIT Automated Quality Control System (Facilities Integration Tool).
  • Conduct scheduled and unscheduled field inspections to verify quality criteria for repairs, installed materials, and finished work.
  • Create and review standard operating procedures, work instructions, flow charts, and plans for assigned areas, and track their status.
  • Prepare correspondence as necessary.
  • Promote and observe safety and security procedures and use equipment and materials properly.
  • Audit operating logs, CUP tour documentation, maintenance records, and operator performance.
  • Verify compliance with SOPs, safety requirements, manufacturer recommendations, and applicable government regulations.
  • Identify trends, recurring deficiencies, and operational risks using logged data and inspection findings.
  • Develop corrective actions and continuous-improvement recommendations based on QC observations and performance metrics.
  • Perform other duties as assigned.
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