Quality Control Manager
About The Position
The Quality Control Manager manages contract quality control and implements quality and safety plans across all functional tabs. The role maintains inspection, training, and deliverable controls to demonstrate compliance; leads the site quality management system; and provides an independent assessment of contract performance. The manager uses risk-based inspections, customer feedback, and system-generated metrics to identify deficiencies, verify corrective-action effectiveness, and support Government surveillance. The position coordinates with functional managers and the safety organization without taking on their operational duties or approving corrective actions arising from the manager’s own audits. The role requires on-site core-hour coverage and after-hours availability. The manager must complete required background and access processing, HSPD-12 credentialing, applicable onboarding and safety training, and the proposal’s Lautenberg certification process before performing assigned duties. The position is subject to a required government background investigation as applicable and pre-employment substance abuse testing. The employer states that duties may be modified or supplemented as needed.
Requirements
- ISO 9001 certification, as stated in A3.1 and A-TE-9.
- Capability to inspect contract functions and administer quality and safety plans; no minimum years of experience or degree is stated.
- Demonstrated experience developing inspection/audit plans, documenting nonconformances, and verifying corrective-action effectiveness.
- Ability to use electronic inspection records, performance dashboards, and controlled document repositories.
- Fluent English reading, writing, and speaking skills for interfacing with Government representatives.
- Provide current qualification records for verification.
- Successfully pass a federal, state, or local government background investigation, as required.
- Complete required background/access processing, HSPD-12 credentialing, applicable onboarding and safety training, and the proposal’s Lautenberg certification process before performing assigned duties.
- Pre-employment substance abuse testing is required.
Responsibilities
- Maintain the quality control plan for the entire contract and all functional tabs.
- Perform scheduled and unscheduled inspections, record results, communicate deficiencies, and track corrective actions.
- Keep training and quality records current and review deliverables for completeness and timeliness.
- Remain dedicated to quality assurance and coordinate Government surveillance findings with the Program Manager.
- Develop monthly risk-based inspection schedules, including randomized spot checks and service-specific checklists.
- Review audit results weekly and track open deficiencies, root causes, and corrective actions against the proposed seven-day remedy commitment.
- Compile monthly quality metrics for the COR using Government system reports and the secondary CMMS.
- Maintain inspection evidence, revision-controlled checklists, and quality records in the SharePoint document index.
- Support MICT self-assessments, corporate quality reviews, and 30-, 60-, and 90-day startup checks.
- Coordinate safety trends with ESH without conducting ESH field inspections.
- Coordinate with functional managers and the safety organization while maintaining independence from operational duties and from approval of corrective actions arising from the manager’s own audits.
- Maintain required on-site core-hour coverage and after-hours availability for the assigned position.
- Complete required background/access processing, HSPD-12 credentialing, applicable onboarding and safety training, and the proposal’s Lautenberg certification process before undertaking assigned duties.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
