Quality Control Inspector

Commercial & Government Contracts•Quantico, VA

20d•Onsite

About The Position

The Quality Control Inspector (also described as a Janitorial Quality Control Coordinator) works at the FBI Academy in Quantico, Virginia, conducting inspections across government facilities to ensure janitorial work meets contract requirements and company standards. The role uses checklists, digital reporting tools, and quality metrics to record inspection results, identify trends and deficiencies, and support effective corrective actions. The position also trains and supports janitorial staff, coordinates with management, site supervisors, clients, and operations, and contributes to audits and continuous-improvement efforts. It monitors supplies, may assist with scheduling and performance evaluations, and promotes compliance with OSHA requirements, company safety guidance, and site security protocols. Government access and the appropriate security clearance are required; the clearance process is discussed during the initial interview, and CW staff provide assistance throughout it.

Requirements

Three to five years of experience in commercial janitorial services, facility maintenance, or quality control.
Strong understanding of OSHA safety practices, including chemical handling, personal protective equipment (PPE), and basic infection-control procedures.
Strong understanding of janitorial quality-control practices, including detailed inspections, documenting findings, identifying deficiencies, and carrying out corrective actions in janitorial, facilities-management, or related service environments.
Valid driver's license.
Valid REAL ID.
Ability to obtain and maintain government base access and the required security clearance.

Nice To Haves

Experience operating commercial custodial equipment such as floor scrubbers, auto-scrubbers, carpet extractors, and other specialized cleaning tools used in large or high-security facilities.
Previous supervisory or team-lead experience.
Strong attention to detail and commitment to high standards.
Excellent communication and interpersonal skills.
Ability to work independently and manage multiple priorities.

Responsibilities

Conduct daily walkthroughs and inspections of government facilities to confirm janitorial work meets contract requirements and company quality standards.
Use checklists, digital reporting tools, and quality metrics to document inspection results, track trends, and identify improvement opportunities.
Train, mentor, and support janitorial staff on cleaning procedures, safety protocols, equipment use, and company policies.
Coordinate and follow up on corrective actions to ensure deficiencies are resolved effectively and consistently.
Collaborate with management to improve quality-control processes and support continuous improvement initiatives.
Communicate with site supervisors and clients to maintain transparency, address concerns, and support client satisfaction.
Monitor supply levels and coordinate with the operations team to maintain inventory.
Ensure compliance with OSHA regulations and company safety guidelines, promoting cleanliness and accountability.
Assist with scheduling, task assignments, and performance evaluations as needed.
Participate in audits and contribute to quality and process-improvement efforts.