Quality Control Inspector

AMADA AMERICA, INC. • High Point, NC

13d • Onsite

About The Position

The Quality Control Inspector performs technical reporting, quality-control activities, and inspections of units shipped to other departments. The role helps ensure products meet quality standards and specifications, and keeps management informed of problems, trends, and developments. The position works in the assigned branch office five days per week and reports to the Quality Control Supervisor and Quality Control Manager. There are no subordinate staff.

Requirements

• Six months to one year of related experience and/or training, or an equivalent combination of education and experience.
• Tact, maturity, flexibility, and the ability to respond successfully to multiple work tasks.
• Knowledge of basic hand tools and ability to read and use calipers, micrometers, and a tape measure.
• Ability to read engineering drawings.
• Ability to use a computer and Microsoft Windows, Word, and Excel, and to design custom reports as needed.
• Familiarity with the metric system.
• Ability to communicate effectively in spoken and written English.
• Ability to respond effectively in English to questions from management, staff, clients, and the general public.
• Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages.
• Ability to follow detailed written or oral instructions and handle problems involving a few concrete variables in standardized situations.
• Ability to lift up to 50 pounds unassisted daily.
• Ability to work in the assigned branch office five days per week.

Nice To Haves

• An associate degree or equivalent from a two-year college or technical school.
• Experience with or knowledge of CMM.

Responsibilities

• Perform daily quality-control checks of products against standards and specifications; identify and report problems to the Manager; route units needing repair to the repair area or relevant departments and defective units to the rejected-parts area; and work with or advise team members on rework projects.
• Learn processes for all machine models and train subordinates.
• Assist with daily QC team meetings upon the Manager’s request, including discussion of schedule progress, updates, information, assignments, and projects.
• Assist with monthly QC meetings upon the Manager’s request by preparing or delivering presentations.
• Maintain detailed logs and required documentation; analyze failures and conduct root-cause analysis; close RNC documentation when repairs are complete; use computers to document or access information; generate reports on common problems and trends; and submit reports to supervisors or management as requested or needed.
• Analyze RNC data to identify improvements and keep QC management informed.
• Perform routine maintenance on tools and equipment, conduct regular quality and safety checks, and keep the work area orderly and clean.
• Report problems to Management immediately, verbally or in writing.
• Use company resources efficiently to maximize productivity and complete tasks on time.
• Learn and follow departmental procedures, including tool calibration, RNC or NCR, customer complaints, first article, receiving inspection, miscellaneous jobs, corrective action reports, internal audits and auditor procedures, new product approval, product inspections, in-process inspections, and final inspections; additional processes may be added by the Manager.
• Assist the Manager with creating work instructions when needed for job ease or employee training.
• Learn and train subordinates in CMM testing and programming.
• Provide professional customer service through telephone, fax, and email as requested by leadership.
• Contribute to team efforts by remaining flexible with assignments, covering for other staff as needed, and completing reasonably requested related tasks.
• Maintain professional and technical knowledge through job-related certification, awareness of industry trends, and application of that knowledge.
• Act on constructive feedback from peers, supervisors, managers, and clients.
• Examine departmental work and administrative processes, research procedures, and recommend appropriate improvements.
• Maintain professional conduct and appearance, seek assistance when needed, and use established communication channels.
• Understand ISO 9001 quality systems and procedures.
• Develop and administer Reliability Information Systems for failure analysis and performance improvement.
• Support company policies, procedures, goals, objectives, ISO policies, and quality-control practices.
• Speak only English during emergencies and while performing job duties where an emergency could occur; this rule does not apply to casual conversations when employees are not performing job duties.
• Participate in company safety programs and comply with the corporate environmental, health, and safety program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed