Quality Control Inspector II

OmniSource•Pelham, AL

17h

About The Position

The Quality Control Inspector II is responsible for leading quality investigations, managing corrective actions, conducting audits, and supporting continuous improvement initiatives within the ISO 9001 Quality Management System. This role exercises independent judgment, leads customer and ISO audits, and acts as a technical resource for internal teams, customers, and suppliers.

Requirements

High school diploma or equivalent
Proficiency in ERP systems (Plex and Microsoft Office)
Ability to travel as required
Strong industry knowledge in heat treat, cold-drawn steel, and threaded rod manufacturing preferred
Excellent analytical skills and attention to detail
Exceptional communication skills
Root cause analysis and corrective action experience required

Nice To Haves

Strong working knowledge of ISO 9001
3+ years of quality experience in manufacturing
Experience leading audits (internal and customer)

Responsibilities

Lead investigations of RMAs and customer complaints using root cause analysis tools
Initiate and manage Internal Corrective Action Requests (ICARs)
Analyze defect trends and drive preventive action
Manage and maintain the company defective list and corrective action tracking
Oversee and manage entry and tracking of issues in the Plex Problem Control system
Co-Lead internal ISO 9001 audits with Quality Specialist
Lead customer audits and support Quality Specialist in preparing supporting documentation
Ensure compliance with applicable standards (ASTM, customer specs, plating requirements, etc.)
Lead investigation of Returned Material Authorizations (RMAs)
Lead investigation of and analyzation of customer complaints
Enter quality issues into the Problem Control System (Plex).
Assist Sales with technical information and documentation as needed.
Complete compliance documentation required by customers
Lead raw material investigations and manage mill claims
Communicate and resolve plating/vendor quality issues
Evaluate supplier corrective actions and monitor effectiveness
Assist in management and continual improvement of the ISO Quality Management System
Write and revise SOPs as needed
Write and maintain the Quality Manual to ensure alignment with SOPs and ISO requirements
Ensure compliance documentation for customers is accurate and complete
Oversee calibration program including gages and measuring equipment
Perform and verify in-house gage repair and calibration
Audit production processes for compliance and capability
Assist in developing and delivering technical training
Provide technical support to Sales for customer inquiries and documentation
Act as a technical liaison between production, sales, customers, and suppliers