Quality Control Field Technician

Desert Ready Mix•Glendale, AZ

About The Position

Desert Ready Mix is seeking a Quality Control (QC) Field Technician to help ensure its ready-mix concrete products meet customer, job, and project specifications. The technician performs on-site concrete testing, monitors quality performance, makes mix adjustments when needed, and troubleshoots quality concerns. The role works with customers, contractors, sales representatives, and production teams to resolve issues and support customer satisfaction. It also maintains accurate testing records and keeps testing equipment clean and operational.

Requirements

  • Strong analytical and problem-solving skills.
  • Ability to work independently and efficiently while managing multiple tasks.
  • Adaptability and willingness to work safely in a fast-paced, changing environment.
  • Excellent communication skills and ability to interact effectively with customers, contractors, and team members.
  • Valid driver’s license with a clean driving record.
  • Ability to pass a pre-employment drug test.
  • Ability to meet the physical demands of the role, including lifting and moving up to 70 lbs. occasionally and up to 50 lbs. often.
  • Ability to work outdoors in varied weather conditions.
  • Ability to work a flexible schedule, including days, nights, weekends, and holidays, as needed.
  • Required vision abilities include close, distance, color, and peripheral vision, depth perception, and focus adjustment.

Nice To Haves

  • Prior experience in ready-mix concrete quality control.
  • ACI Level 1 Certification.

Responsibilities

  • Oversee daily quality performance and ensure concrete meets job and project specifications.
  • Perform on-site concrete testing, including slump, air content, temperature, and unit weight measurements.
  • Adjust concrete mixes as necessary to maintain compliance with specifications and job requirements.
  • Identify and troubleshoot quality issues, including specification deviations, customer complaints, and warranty concerns.
  • Collaborate with sales representatives and production teams to resolve quality concerns and improve customer satisfaction.
  • Maintain detailed and accurate records of test results and mix adjustments.
  • Build and maintain relationships with customers, contractors, and internal teams to enhance customer loyalty and satisfaction.
  • Ensure testing equipment is clean, maintained, and in proper working condition; report or repair issues as needed.

Benefits

  • Bi-weekly pay.
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • 401(k) retirement plan with company matching.
  • Paid Time Off (PTO).
  • Paid holidays.
  • Opportunities for career growth and professional development.
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