Quality Control Field Representative

CalPortland•San Jose, CA

2d•$30 - $35•Onsite

About The Position

The Quality Control Field Representative ensures concrete pouring activities are completed in an efficient and timely manner. This position is also responsible for maintaining contact with customers on the job site to assess the quality of work in progress and enhance customer service.

Requirements

Experience in customer service in the ready-mix industry or concrete driver experience
Ability to work both independently as part of a team; self-motivated
Exceptional written and verbal communication skills
Working knowledge of concrete and construction job sites, including occupational hazards and appropriate safety practices
Ability to travel to job site locations
Valid driver’s license and clean driving record
Successful candidate must submit to post-offer pre-employment physical examination, drug/alcohol screen, and background check.
Some positions require FMCSA regulated on-going drug and alcohol testing.

Responsibilities

Support quality control efforts on job site by immediately reporting mix problems to Quality Control
Research job details, i.e. yards ordered, slump requirement, assigned plant, mix, truck spacing, directions to job site, etc.
Maintain phone numbers for assigned customer contacts
Plan and coordinate concrete truck traffic flow for entering and exiting job site
Verify correct mix and start times with plants
Identify and resolve job site safety and environmental issues with the contractor
Assist drivers in backing up to the pump and at the job site
Maintain logs of trucks loaded and in route as well as field records related to any delivery or quality issue
Perform related duties as assigned