Quality Control Clerk

99 Ranch Market•Union City, CA

2d•Onsite

About The Position

The Quality Control Clerk supports the Shipping Department by ensuring outbound orders are picked accurately and meet quality standards before shipment. The role verifies product quality, quantities, lot rotation, labeling, and order accuracy, and identifies and documents discrepancies. It helps reduce shipping errors, improve customer and store satisfaction, and maintain inventory accuracy. The position works in a fast-paced shipping environment and may require working in refrigerated warehouse conditions. The schedule is Monday through Friday, with an 8-hour shift scheduled between 6:00 AM and 8:30 PM based on business needs. The position is full-time and located at 2931 Faber St., Union City, CA 94587. Pay is listed at $19–$22 per hour; this range is a guideline and not a guarantee.

Requirements

Strong attention to detail and accuracy.
Basic computer skills.
Ability to accurately count products and verify quantities.
Good written and verbal communication skills.
Strong organizational and problem-solving abilities.
Ability to work independently with minimal supervision.
Ability to work effectively as part of a team.
Ability to stand and walk for up to 8 hours.
Ability to lift up to 50 pounds.
Ability to bend, twist, reach, kneel, and squat throughout the shift.
Comfort working in refrigerated warehouse environments when required.
Ability to work in a fast-paced shipping environment.

Nice To Haves

Previous warehouse or produce experience.
Previous Quality Control or Shipping experience.
Knowledge of produce grading and quality standards.
Understanding of FIFO/FEFO inventory practices.
Experience using Warehouse Management Systems (WMS) or RF scanners.

Responsibilities

Verify picked orders against picking tickets for correct products, quantities, pallet builds, and customer or store order accuracy.
Inspect outbound orders before shipment for damage, temperature, and compliance with customer specifications, company quality standards, and secure pallet configuration.
Verify FIFO/FEFO rotation, lot numbers, production dates, and expiration dates.
Confirm the accuracy of product labels, customer tags, pallet labels, and shipping labels.
Immediately report picking errors, inventory discrepancies, damaged products, short picks, over picks, and incorrect substitutions to the Shipping Supervisor.
Document inspection results and maintain accurate quality records, including photographs.
Coordinate with Pickers, Team Leads, Shipping Supervisors, Inventory Control, and other internal teams to resolve discrepancies before orders are loaded.
Place incorrect or damaged products on hold and verify corrective action is completed before shipment.
Conduct random audits of completed orders to monitor picking accuracy and provide feedback.
Assist with investigations of customer complaints related to shipping accuracy or product quality.
Maintain a clean QC area and follow food safety, HACCP, GMP, and workplace safety procedures.
Complete inspections efficiently to achieve high verification accuracy and minimize incorrect shipments.
Communicate discrepancies promptly and professionally to support continuous improvement.
Perform other quality assurance or related duties as assigned by the QC Supervisor, Warehouse Manager, or management.